Life Insurance Customer Care

We are looking for a dedicated and experienced Customer Care Manager to lead our complaint management team in the life insurance. This role is critical in ensuring that customer concerns and complaints are addressed promptly and effectively, contributing to customer satisfaction and retention. Key Responsibilities Complaint Management Oversee the end-to-end...

A leading financial institution in Hong Kong is seeking a Customer Services candidate to address inquiries related to life insurance via hotline and email. Candidates should possess a minimum qualification of matriculation, and at least 2 years of customer service experience in the insurance sector is preferred. The role involves resolving problems, offering...

Customer Service Senior Officer/Officer - Life Insurance Responsibilities Provide extraordinary services to customers and sales channels via hotline, walk‑in, video conference, written and email. Work independently to address enquiries accurately and effectively while maintaining professional and satisfactory quality of customer service. Communicate and...

A leading insurance firm in Hong Kong is looking for a Customer Care Consultant. The role involves providing professional customer services for General Insurance claims and maintaining high-quality service. Fresh graduates and candidates with three or more years of experience may apply, with proficiency in Cantonese and English being essential, and Mandarin...

Join to apply for the Customer Care Consultant (Call-centre) role at Zurich Insurance 1 day ago Be among the first 25 applicants Join to apply for the Customer Care Consultant (Call-centre) role at Zurich Insurance Get AI-powered advice on this job and more exclusive features. Provide professional customer services to the General Insurance claims enquiries...

A leading insurance company in Hong Kong is seeking a Customer Service Senior Officer/Officer to provide exceptional customer support via various channels. The ideal candidate has at least 3 years of experience in insurance customer service, is proficient in English and Chinese, and possesses good computer skills. This role requires a proactive service...

Role Overview Bowtie’s mission is to make insurance good again and our vision is to build a category-defining health insurance company. As a young and fast-growing company, grooming and learning from the next generation is always our priority. We are looking for great talents who share our values to architect our class-leading health and protection...

A renowned insurance company in Hong Kong seeks a Senior Manager/Manager for Product Development. The role involves overseeing product strategies from design to launch, managing team operations, and ensuring regulatory compliance. Candidates must have at least 10 years of experience in product development, strong communication skills, and a background in...

Senior Manager, Customer Risk Control, Life Operations Sha Tin District, Hong Kong SAR Join to apply for the Senior Manager, Customer Risk Control, Life Operations role at FWD Insurance About FWD Group FWD Group (1828.HK) is a pan‑Asian life and health insurance business that serves approximately 34 million customers across 10 markets, including BRI Life...

Job Accountabilities Provide professional customer services to the General Insurance claims enquiries by phone and / or email Maintain our customer services in good quality to achieve customer satisfaction Support ad-hoc projects and administrative tasks as assigned Job Qualifications Fresh graduate (HKDSE holder or above) who is interested in developing a...