Senior Life Insurance Customer Service Specialist

A major life insurance company in Hong Kong is looking for dynamic individuals to fill the role of Officer/Senior Officer in Customer Services. Responsibilities include providing excellent hotline and counter services to clients. The ideal candidate has 3 years of experience in customer service, preferably in the insurance industry, along with proficiency in...

Customer Service Senior Officer/Officer – Life Insurance Provide extraordinary service to customers and sales channels by means of hotline, walk-in, video conference, written and email etc. Able to work independently to address enquiries accurately and effectively as well as maintaining professional and satisfactory quality of customer service. Communicate...

A financial insurance corporation based in Hong Kong is seeking a Customer Service Senior Officer/Officer to provide exceptional service to customers and sales channels. The ideal candidate should have a university degree and at least three years of relevant experience in the insurance customer service sector. Proficient English and Chinese communication...

Customer Service Senior Officer/Officer - Life Insurance Responsibilities Provide extraordinary services to customers and sales channels via hotline, walk‑in, video conference, written and email. Work independently to address enquiries accurately and effectively while maintaining professional and satisfactory quality of customer service. Communicate and...

Positions Available We are hiring for a range of roles, from entry-level to management. Face to Face Customer Service Life Insurance Customer Service Officer (Open to all fresh graduates and career changers) Senior Life Insurance Specialist / Team Lead (For those with relevant experience in customer service, policy administration or claims) Manager/Assistant...

Senior Customer Services Officer-China Life Trustees Limited China Life Insurance (Overseas) Company Limited (“China Life (Overseas)”) with presence in Hong Kong, Macau, Singapore and Indonesia is a wholly‑owned subsidiary of China Life Insurance (Group) Company, China’s largest financial insurance corporation. Responsibilities Provide excellent...

A leading insurance company in Hong Kong is seeking a Distribution Support Specialist for their Life Insurance division. The successful candidate will ensure prompt resolution of enquiries, manage customer complaints, and provide support for acquiring new business. Candidates should have a degree and a minimum of 3 years in customer service within the...

About FWD Group FWD Group is a pan-Asian life and health insurance business that serves approximately 30 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company...

A leading health insurance provider in Hong Kong seeks an Underwriting Specialist to serve as a vital link between the company and customers. Responsibilities include proactive customer engagement and risk assessment of new business applications. Candidates should possess at least 2 years of customer service experience, fluent in Chinese and English, with...

Distribution Support Specialist (Life Insurance) Ensure all enquiries (hotline and written) received from IFAs are handled and resolved within the performance and quality standards Handle complaints and ensure all the cases received are adequately investigated, follow through and settled upon customers’ satisfaction Provide support for IFAS and internal...