Customer Care Consultant

3 days ago


Hong Kong Island, Hong Kong SAR China Zurich Insurance Full time

Join to apply for the Customer Care Consultant (Call-centre) role at Zurich Insurance 1 day ago Be among the first 25 applicants Join to apply for the Customer Care Consultant (Call-centre) role at Zurich Insurance Get AI-powered advice on this job and more exclusive features. Provide professional customer services to the General Insurance claims enquiries by phone and/or email Maintain our customer services in good quality to achieve customer satisfaction Support ad-hoc projects and administrative tasks as assigned Job AccountabilitiesProvide professional customer services to the General Insurance claims enquiries by phone and/or email Maintain our customer services in good quality to achieve customer satisfaction Support ad-hoc projects and administrative tasks as assigned Job QualificationsFresh graduate (HKDSE holder or above) who is interested in developing career in insurance industry is welcome Candidates with minimum 3 years of relevant experience may be considered as Senior Customer Care Consultant Proficient in Cantonese and English; Mandarin is a plus Why ZurichAt Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?We are an equal opportunity employer who knows that each employee is unique - that’s what makes our team so greatJoin us as we constantly explore new ways to protect our customers and the planet.Location(s): HK - Hong Kong Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Customer Service Industries Insurance and Financial Services Referrals increase your chances of interviewing at Zurich Insurance by 2x Get notified about new Customer Service Advisor jobs in Hong Kong SAR . Wan Chai District, Hong Kong SAR 2 weeks ago Assistant Customer Service Manager, Customer Relations Customer Care Advisor (English Speaking) Customer Service Representative (Part-time) (Sunday Working) Hong Kong SAR HK$16,000.00-HK$17,500.00 2 weeks ago Sha Tin District, Hong Kong SAR 2 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr



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