Senior Manager, Member Protection

Senior Officer (Member Protection and Services) – Member Protection Investigate complaints and other cases in relation to non‑compliance of the Mandatory Provident Fund Schemes Ordinance with respect to member protection. Conduct inspections to detect MPF non‑compliance by employers / self‑employed persons. Collect evidence to substantiate the cases;...

Manager (Member Protection and Services) – Member Protection (2-yr contract) Monitor and supervise the processing of default contribution reports from trustees/eMPF Platform, issuance of payment notice, objections to payment notices by employers as well as statutory returns from trustees on enrolment of employers and self‑employed persons, personal...

A governmental organization in Hong Kong is seeking an Officer for Member Protection and Services within Customer Services. The role involves handling enquiries and complaints, preparing responses, and providing customer services at outreach programmes. Candidates should hold a recognized degree and have at least two years of relevant experience, along with...

Officer (Member Protection and Services) – Customer Services Responsibilities To handle enquiries from the public received through telephone and service counters in relation to MPF and ORSO legislation/issues; To receive complaints from the public and compile complaint reports; To prepare draft reply for written enquiries; To receive and record views and...

A public welfare organization in Hong Kong is seeking a Senior Officer who will investigate non-compliance with the Mandatory Provident Fund Schemes Ordinance and supervise staff conducting investigations. The ideal candidate should have a recognized degree and at least four years of relevant experience in various fields, including public administration....

Senior Associate/Associate, Member Engagement Add expected salary to your profile for insights Join our passionate team as Senior Associate/Associate, Member Engagement! Are you ready to thrive in a startup‑like dynamic workplace? Join us in making a difference in the lives of young adults with disabilities or SEN. As a crucial member of our Member...

Join to apply for the Member Services Officer role at YMCA of Hong Kong Continue with Google Continue with Google 4 months ago Be among the first 25 applicants Join to apply for the Member Services Officer role at YMCA of Hong Kong Serve as a liaison person to oversee the daily operation of Member Services Office and maintain a good relationship with members...

A leading luxury lifestyle organisation in Hong Kong is seeking a Senior Manager / Head of Member Relations & Engagement to oversee member operations and enhance experiences for high-net-worth clients. The ideal candidate will have extensive leadership experience in luxury settings, with a demonstrated ability to drive member acquisition and retention...

Join to apply for the Assistant Member Services Officer role at YMCA of Hong Kong 2 weeks ago Be among the first 25 applicants Join to apply for the Assistant Member Services Officer role at YMCA of Hong Kong Get AI-powered advice on this job and more exclusive features. Maintain positive relationships with members, promptly address inquiries, and...

A leading luxury lifestyle organization is seeking a Senior Manager / Head of Member Relations & Engagement in Kowloon to oversee member operations in an exclusive private venue. The role involves leading a high-performing team, enhancing member experiences, and driving engagement through strategic partnerships. The ideal candidate has at least 8-10 years of...