Assistant Client Service Manager
1 week ago
A Career with Hang Seng Bank
Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.
Assistant Client Service Manager
Private Banking and Trust Services - Private Banking Department
Hang Seng's Private Banking provides services for people who have successfully built their asset base and now want to place their wealth in the hands of experts who know how to nurture it.
Our banking services and products are bespoke, ranging from tailored investment advice and capital solutions to holistic health and personal protection and trustee services. Our team offers professional wealth management advice at both a local level and on a global scale.
Should you join our Private Banking business, you will focus on building close relationship with our high-net-worth customers, providing professional advice and premium service to them and contribute to the profitability of the Bank.
We are currently seeking a high caliber professional to join our department as Assistant Client Service Manager .
Principal Responsibilities
- Assist the relationship managers in managing customers' assets and investment portfolios by monitoring asset allocation, product mix and risk exposure
- Assist in developing and maintaining customer relationship by making servicing calls and handling customers' enquiries
- Handle the daily administration of customer accounts including investment, loans, deposits and other banking transactions
- University degree in a related discipline OR other relevant qualifications
- Passes in the HKSI and IIQE licensing examinations
- Minimum 3 years' experience in banking with knowledge of investment and insurance products; experience in dealing with high net-worth customers an advantage
- Ability to communicate effectively, embrace change and overcome challenges
- Ability to be resilient in face of difficult situations
- Good sales and service mindset, with strong communication and interpersonal skills
- Good knowledge of application software
- Proficiency in both English and Chinese; fluency in Putonghua and other dialects an advantage
- High level of customer centricity mindset with dedication to deliver exceptional quality services for customers
#LI-HASE
-
Manager, AML Reporting
4 months ago
Hong Kong, Hong Kong SAR China Corporation Service Company Full timeManager, AML Reporting & Compliance Client Services Hong Kong Monday - Friday, 9am - 6pm Hybrid Some of the things you’ll be doing: Serves as the designated AML compliance officer, money laundering reporting officer and/or deputy money laundering reporting officer to client entities, with the corresponding duties and responsibilities...
-
Client Service Assistant Manager
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full timeA Career with HSBC HSBC is dedicated to delivering exceptional service. Our workforce is our greatest asset, playing a crucial role in our mission to consistently improve our performance for clients and offer top-tier products and services. We aim to attract high-quality talent by providing a vibrant work environment, ample career advancement...
-
Client Service Assistant Manager
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full timeA Career with HSBC HSBC is dedicated to delivering exceptional service. Our employees are our greatest asset and play a crucial role in our mission to continuously improve our performance for clients while providing top-tier products and services. We aim to attract high-quality talent by offering a vibrant work environment, excellent career advancement...
-
Client Service Manager
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China State Street Full timeAbout the RoleWe are seeking an experienced and exceptional individual to join our Client Service Team as Client Service Manager. As a member of the client service team and representative of that team, you will be responsible for navigating clients through the company by connecting the clients with the appropriate subject matter experts within State Street...
-
Client Service Manager
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China State Street Full timeAbout the RoleWe are seeking an experienced and exceptional individual to join our Client Service Team as Client Service Manager. As a member of the client service team and representative of that team, you will be responsible for navigating clients through our company by connecting them with the appropriate subject matter experts within State Street locally...
-
Client Service Manager
11 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China State Street Full timeAbout the RoleWe are seeking an exceptional individual to join our Client Service Team as Client Service Manager. As a key member of the team, you will be responsible for navigating clients through our organization, connecting them with the appropriate subject matter experts to meet their needs.Key ResponsibilitiesBe the primary client contact point for...
-
Client Services Manager
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Schroders Full timeAbout SchrodersWe're a global investment management company that helps institutions, intermediaries, and individuals around the world invest money to meet their goals, fulfill their ambitions, and prepare for the future.We have around 4,000 people on six continents, and we've been around for over 200 years. We've adapted to changing societal and...
-
Client Services Manager
1 month ago
Hong Kong, Hong Kong SAR China Schroders Full timeAbout Schroders We're a global investment manager. We help institutions, intermediaries and individuals around the world invest money to meet their goals, fulfil their ambitions, and prepare for the future. We have around 4,000 people on six continents. And we've been around for over 200 years but keep adapting as society and technology changes. What...
-
Officer, Regulatory Compliance Services
4 months ago
Hong Kong, Hong Kong SAR China Corporation Service Company Full timeOfficer, Regulatory Compliance Services Hong Kong Mon - Fri, 9am - 6pm Hybrid The position Our Regulatory and Compliance Services (RCS) ensure our clients to meet both their local and global regulatory needs and provide customized support to keep our clients informed of the evolving regulatory requirements impacting their business. Our team based...
-
Client Service Manager, Officer
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China State Street Full timeWho we are looking forWe are currently looking for an experienced and exceptional individual to join our Client Service Team as Client Service Manager. As a member of the client service team and representative of that team, you will be responsible to navigate clients through the company by connecting the clients with the appropriate subject matter experts...
-
Client Service Manager, Officer
1 month ago
Hong Kong, Hong Kong SAR China State Street Full timeWho we are looking forWe are currently looking for an experienced and exceptional individual to join our Client Service Team as Client Service Manager. As a member of the client service team and representative of that team, you will be responsible to navigate clients through the company by connecting the clients with the appropriate subject matter experts...
-
Client Service Manager, Officer
1 month ago
Hong Kong, Hong Kong SAR China State Street Full timeWho we are looking for We are currently looking for an experienced and exceptional individual to join our Client Service Team as Client Service Manager. As a member of the client service team and representative of that team, you will be responsible to navigate clients through the company by connecting the clients with the appropriate subject matter...
-
Client Service Manager, Officer
1 month ago
Hong Kong, Hong Kong SAR China State Street Full timeWho we are looking forWe are currently looking for an experienced and exceptional individual to join our Client Service Team as Client Service Manager. As a member of the client service team and representative of that team, you will be responsible to navigate clients through the company by connecting the clients with the appropriate subject matter experts...
-
Hong Kong, Hong Kong SAR China Dior Full timeClient Services Center Assistant Fraud and Payment Manager Job responsibilities Based in our Client Services Center (Hong Kong), the APAC Payment & Fraud Analyst / Assistant Manager is responsible for optimizing performance in the full Payment & Fraud value chain for the APAC market to support the overall market growth and user experience....
-
Hong Kong, Central and Western District, Hong Kong SAR China Dior Full timeJob Title: Client Services Center Assistant Fraud and Payment ManagerJob Summary:We are seeking a highly skilled and experienced Payment and Fraud Analyst/Assistant Manager to join our Client Services Center team in Hong Kong. As a key member of our team, you will be responsible for optimizing performance in the full Payment and Fraud value chain for the...
-
Assistant Client Service Manager
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full timeJoin Our Team as a Private Banking Client Service ManagerAbout Hang Seng BankHang Seng Bank is a leading financial institution in Hong Kong, committed to delivering exceptional service to our customers. We are dedicated to providing a dynamic working environment, good career development opportunities, and competitive compensation packages.Private Banking and...
-
Client Service Support Manager
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full timeA Career with HSBC HSBC is dedicated to delivering outstanding service. Our workforce is our greatest asset, playing a crucial role in our continuous efforts to improve our performance for clients and provide top-tier products and services. We aim to attract exceptional talent by offering a vibrant work environment, excellent career advancement...
-
Client Services Team Manager
4 months ago
Hong Kong, Hong Kong SAR China Christian Dior Couture Full timePosition Based in our Client Services Centre in Hong Kong, the Client Services Team Manager is responsible for assisting with the successful day to day operations of the centre and overseeing a team of Advisors ensuring best in class client service is delivered consistently and successfully in line with Dior brand values incorporating a customer-first...
-
Client Services Manager
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China Schroders Full timeAbout SchrodersWe're a global investment management company that helps institutions, intermediaries, and individuals around the world invest money to meet their goals, fulfill their ambitions, and prepare for the future.We have around 4,000 people on six continents, and we've been around for over 200 years. We've adapted to changing societal and...
-
Client Services Manager
3 months ago
Hong Kong, Hong Kong SAR China Aon Full timeClient Services Manager Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like ...
