Client Service Support Manager

7 days ago


Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

A Career with HSBC

HSBC is dedicated to delivering outstanding service. Our workforce is our greatest asset, playing a crucial role in our continuous efforts to improve our performance for clients and provide top-tier products and services. We aim to attract exceptional talent by offering a vibrant work environment, excellent career advancement opportunities, and competitive remuneration packages.

Private Banking and Trust Services - Private Banking Division

We are currently looking for a highly skilled professional to join our division as Assistant Client Service Manager .

Key Responsibilities

Support relationship managers in overseeing clients' assets and investment portfolios by tracking asset distribution, product variety, and risk exposure Aid in fostering and sustaining client relationships through servicing calls and addressing client inquiries Manage the daily operations of client accounts, including investments, loans, deposits, and other banking transactions

Requirements

Bachelor's degree in a relevant field OR equivalent qualifications Successful completion of the HKSI and IIQE licensing examinations At least 3 years of experience in banking with knowledge of investment and insurance products; experience with high net-worth clients is a plus Strong communication skills, adaptability to change, and ability to tackle challenges Resilience in challenging situations Excellent sales and service orientation, with strong interpersonal skills Proficient in application software Fluent in both English and Chinese; proficiency in Putonghua and other dialects is advantageous High level of customer-centric mindset with a commitment to delivering exceptional service quality

Stay updated on our career opportunities at HSBC.

#LI-HASE



  • Hong Kong, Central and Western District, Hong Kong SAR China Schroders Full time

    About SchrodersWe're a global investment management company that helps institutions, intermediaries, and individuals around the world invest money to meet their goals, fulfill their ambitions, and prepare for the future.We have around 4,000 people on six continents, and we've been around for over 200 years. We've adapted to changing societal and...


  • Hong Kong, Central and Western District, Hong Kong SAR China Schroders Full time

    About SchrodersWe're a global investment management company that helps institutions, intermediaries, and individuals around the world invest money to meet their goals, fulfill their ambitions, and prepare for the future.We have around 4,000 people on six continents, and we've been around for over 200 years. We've adapted to changing societal and...


  • Hong Kong, Central and Western District, Hong Kong SAR China Guy Carpenter Full time

    Guy Carpenter has an exciting opportunity available and is seeking suitably qualified candidates for this senior leadership role which will be based in their Hong Kong office.Head of Client Support Services, Hong KongSummaryThe Head of Client Support Services, Hong Kong is responsible for leading a regional client service organization with presence in Hong...


  • Hong Kong, Central and Western District, Hong Kong SAR China State Street Full time

    About the RoleWe are seeking an experienced and exceptional individual to join our Client Service Team as Client Service Manager. As a member of the client service team and representative of that team, you will be responsible for navigating clients through the company by connecting the clients with the appropriate subject matter experts within State Street...


  • Hong Kong, Central and Western District, Hong Kong SAR China State Street Full time

    About the RoleWe are seeking an experienced and exceptional individual to join our Client Service Team as Client Service Manager. As a member of the client service team and representative of that team, you will be responsible for navigating clients through our company by connecting them with the appropriate subject matter experts within State Street locally...


  • Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full time

    Role Overview Reports to: Customer Contact Team Lead The Client Support Specialist is responsible for delivering exceptional customer service while effectively promoting and selling company services. Establish strong connections with clients to maximize revenue through direct engagement. Assess client requirements, advocate for Cathay Pacific (CX)...


  • Hong Kong, Central and Western District, Hong Kong SAR China TDCX Full time

    Why Choose TDCX?Competitive salary, excellent benefits, and performance-based bonusesComprehensive health, insurance, and social security benefitsState-of-the-art work environmentsEngaging activities and recognition initiativesRobust training and development programs for your professional advancementSupportive culture to help you #BeMore at workConvenient...


  • Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full time

    Role Overview Reports to: Customer Contact Team Lead The Customer Care Advisor is responsible for delivering exceptional customer service standards while engaging with clients and promoting services. Develop robust relationships with clients to maximize revenue through direct engagement. Understand client requirements, advocate for Cathay Pacific (CX)...


  • Hong Kong, Central and Western District, Hong Kong SAR China TDCX Full time

    Why Choose TDCX? Competitive salary with attractive benefits and performance bonuses Comprehensive health, insurance, and social security plans State-of-the-art work environments Engaging events and recognition initiatives Robust training and development programs for your professional advancement Supportive workplace culture that encourages you to...


  • Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full time

    **Job Summary**We are seeking a highly skilled and experienced Senior Client Service Manager to join our team at Classy Wheeler Limited. As a key member of our Client Service Unit, you will be responsible for originating technology services and implementation opportunities for our dedicated key accounts.Key Responsibilities:Reporting Line: Client Service...


  • Hong Kong, Central and Western District, Hong Kong SAR China TDCX Full time

    Why Choose TDCX? Competitive salary with attractive benefits and performance bonuses Comprehensive health, insurance, and social security coverage State-of-the-art work environments Engaging activities and recognition initiatives Robust training and development programs for your professional advancement Supportive culture to help you #BeMore at...


  • Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

    A Career with HSBC HSBC is dedicated to delivering exceptional service. Our workforce is our greatest asset, playing a crucial role in our mission to consistently improve our performance for clients and offer top-tier products and services. We aim to attract high-quality talent by providing a vibrant work environment, ample career advancement...


  • Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

    A Career with HSBC HSBC is dedicated to delivering exceptional service. Our employees are our greatest asset and play a crucial role in our mission to continuously improve our performance for clients while providing top-tier products and services. We aim to attract high-quality talent by offering a vibrant work environment, excellent career advancement...


  • Hong Kong, Central and Western District, Hong Kong SAR China Christian Dior Couture Full time

    About the RoleAs a Client Services Team Manager at Christian Dior Couture, you will be responsible for overseeing the day-to-day operations of our Client Services Centre in Hong Kong. This is a key role that requires a customer-first mindset and a passion for delivering exceptional service to our clients.Key ResponsibilitiesManage and coach a team of Client...


  • Hong Kong, Central and Western District, Hong Kong SAR China AIA Full time

    Discover Your Potential at AIA If you are passionate about enhancing customer experiences, we want to hear from you. Position Overview This role is pivotal in delivering exceptional service to clients in areas such as inquiries, service requests, and feedback management. Key Responsibilities: - Manage customer support hotline services - Process...


  • Hong Kong, Central and Western District, Hong Kong SAR China AIA Full time

    Discover Your Potential at AIA If you are committed to excellence, we want to connect with you. Position Overview The role involves delivering exceptional support to clients in areas such as sales, promotional activities, billing inquiries, service requests, feedback, and issue resolution. Key Responsibilities: - Manage customer service hotline...


  • Hong Kong, Central and Western District, Hong Kong SAR China State Street Full time

    Who we are looking forWe are currently looking for an experienced and exceptional individual to join our Client Service Team as Client Service Manager. As a member of the client service team and representative of that team, you will be responsible to navigate clients through the company by connecting the clients with the appropriate subject matter experts...


  • Hong Kong, Central and Western District, Hong Kong SAR China IQ-EQ Full time

    Job OverviewIQ-EQ is seeking a seasoned professional to lead our Client Services team in Greater China. As a Client Services Director, you will be responsible for managing our relationships with hedge fund clients and ensuring their needs are met with excellence.Key ResponsibilitiesManage a team of client services professionals to deliver exceptional service...


  • Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full time

    At Classy Wheeler Limited, we are seeking a highly skilled Client Services Executive to join our team. As a Client Services Executive, you will play a crucial role in ensuring the satisfaction of our clients, who are the leading prestige art handlers and fine art storage providers in Asia and one of the world's leading fine arts specialists.Key...


  • Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full time

    About the RoleWe are seeking a highly skilled Client Service Manager to join our team at Classy Wheeler Limited. As a key member of our Client Service Unit, you will be responsible for originating technology services and implementation opportunities for our dedicated key accounts.Key ResponsibilitiesOriginate technology services and implementation...