Product Owner(Institutional)

4 days ago

Hong Kong, Central and Western District, Hong Kong SAR China Hyphen Connect Full time

We are looking to hire for one of our ecosystem projects. Our client, a leading digital assets ecosystem globally, is in search of a Product Owner (Institutional).

In this role, you will:

  • Institutional Business Product Planning and Design:
    • Responsible for the planning and design of financial institution-related products to ensure that the products meet the needs of institutional customers and meet industry compliance requirements.
    • Design innovative financial product solutions based on the business needs and market trends of institutional customers, and promote the implementation of products from concept to implementation.
    • Define product goals, functional requirements, business processes and priorities, and write detailed product requirements documents to ensure that product development meets business needs.
  • Demand Management and Customer Communication:
    • Proactively communicate with institutional customers to understand their specific needs and conduct in-depth analysis.
    • Collect feedback from institutional customers through customer surveys, market analysis, competitive product analysis, etc., to promote product design and functional optimization.
    • Regularly collaborate with sales, customer support, compliance, risk control and other teams to ensure that product requirements are consistent with the company's business development strategy.
  • Product Lifecycle Management:
    • Fully responsible for the entire lifecycle management of institutional business products from project establishment, development, launch to later optimization, to ensure on-time and quality delivery.
    • Pay attention to market feedback after product launch, especially the user experience and operation data of institutional customers, to promptly identify problems and promote optimization.
    • Lead the product's functional iteration, risk control optimization and compliance improvement to ensure that the product continues to meet the business needs and industry standards of institutional customers.
  • Cross-departmental coordination and teamwork:
    • Work closely with the technical team, operation team, risk control, compliance department, etc. to promote demand docking, technical support and compliance review during product development and implementation.
    • Coordinate the resources of various departments to promote the smooth development, testing and launch of products, and solve bottlenecks and problems in cross-departmental communication.
    • Ensure effective collaboration of resources from all parties and ensure that the project progress meets business goals.
  • Data analysis and product optimization:
    • Track and analyze the product's operating data, customer feedback and market performance to find product optimization opportunities and business improvement points.
    • Based on data analysis results and customer needs, make product improvement suggestions to promote continuous product optimization.
    • Monitor and evaluate the product's key performance indicators (KPIs), such as customer satisfaction, market share, product revenue, etc., and provide data support for decision-making.

You might thrive in this role if you have:

  • Bachelor degree or above, major in finance, economics, computer science, business administration, etc.
  • More than 5 years of financial product management experience, at least 2 years of product planning or management experience in the financial institution business field.
  • Familiar with institutional business products, such as payment settlement, deposit management, credit products, asset management, fund products, etc., with business insight and innovative thinking.
  • Proficient in product management tools and methods, able to write detailed product requirements documents, functional design documents and user stories.
  • Possess excellent demand analysis capabilities, be able to accurately identify the core needs of institutional customers and convert them into executable product functions.
  • Good communication skills and teamwork spirit, able to effectively collaborate with multiple departments such as technology, operations, sales, risk control, and compliance.
  • Able to evaluate product performance through data analysis, discover potential optimization points and promote continuous product improvement.
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