Customer Experience Associate — Weekend Support

A leading insurance company in Hong Kong is seeking a Customer Care Associate to conduct outbound customer calls, manage inquiries, and resolve complaints. Ideal candidates are university graduates with customer service experience and communication skills in English and Chinese. A passion for helping customers is essential. The position also offers...

Responsibilities Front Desk Operations: Deliver quality customer service following company policies and SOPs. Customer Interaction: Handle customer inquiries, feedback, and complaints via phone, email, and WhatsApp professionally and promptly. Identify potential customer needs and provide appropriate support. Workflow Improvement: Identify and report issues...

A top-tier financial institution based in Hong Kong is seeking a Customer Support Officer to assist with customer inquiries via text, email, and calls. The role requires 1 year of customer service experience and a diploma or higher qualification. Candidates with knowledge of banking products are preferred. Fresh graduates are also welcome to apply. Shift...

Senior Customer Experience Officer/ Customer Experience Officer Add expected salary to your profile for insights The Customer Experience Officer is the first point of contact for visitors and callers, delivering friendly and professional assistance while ensuring smooth communication and service flow. This role focuses on handling enquiries promptly,...

A global travel retail company in Hong Kong is seeking a Shift Supervisor to manage store operations and lead the sales team. The ideal candidate has at least 3 years of supervisory experience in retail, excellent customer service skills, and is proficient in Microsoft Office and Chinese Word Processing. This role requires flexibility for shift hours,...

At Maison Muguet Limited, we are dedicated to providing exceptional products and outstanding customer service. We are looking for a motivated and enthusiastic part-time Sales Associate to join our team and help us achieve our sales goals. Work Schedule Weekend Requirement: At least one working day must be on weekend (Saturday or Sunday). Working Hours: 10:00...

A leading financial services company is seeking a Customer Service Representative in Hong Kong. You will provide exceptional customer service by handling calls and inquiries regarding credit card payment processing. Candidates should possess at least 1 year of customer service experience, along with strong communication skills in English and Mandarin. This...

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A leading insurance provider in Hong Kong is seeking a Customer Service Associate to handle outbound calls, manage inquiries, and resolve complaints. The ideal candidate is a university graduate with customer service experience, preferably in a call center. Proficiency in English and Chinese is required. This full-time position offers a dynamic work...

A leading banking institute in Hong Kong is looking for a Senior Customer Experience Officer to be the first point of contact for visitors and callers. This role involves handling enquiries, managing reception operations, and maintaining CRM data to enhance member satisfaction and service quality. The ideal candidate should have at least 2 years of...