FIRST | Project Manager

2 days ago

hong kong, Hong Kong SAR China FIRST Full time

FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. Operating as a full-service agency partner or through embedding specialist talent into client teams, FIRST brings brands and people together through creative, connected experiences.

FIRST works with clients across various industries, including financial services, technology, new & traditional media, aerospace, healthcare, and professional services. FIRST has received numerous accolades, including being named one of the Top 150 Event Organizers & Agencies in the USA by Eventex, being listed among the "200 Top Marketing Agencies" in 2023, 2022 & 2021 by Chief Marketer, being recognized as one of the "50 Top Event Companies" by Special Events, being included in the Top 100 "Best Places to Work in NYC" by Crain's New York Business, and being listed as one of the "1000 Companies to Inspire Britain" by The London Stock Exchange Group.

FIRST also understands that businesses worldwide, including ours, need to adopt more sustainable and socially responsible practices. Our vision of sustainability at FIRST is about fostering a People-centric, Purpose-driven & Planet conscious culture.

A welcoming, creative and ambitious workplace that offers personal and professional growth for all individuals.

What You Would Get To Do:

In this capacity, the ideal candidate would represent the FIRST brand embedded within a Solutions account for a Financial Services company. FIRST Solutions is the proprietary strategic meetings management model offered by FIRST, which embeds specialist talent into organizations to provide Content, Creative, Digital Technology, Management & Delivery, and Data & Insights. The Project Manager will consistently deliver exceptional service to our high-touch clients through excellent project management and creative solutions. This position will support virtual, in-person and hybrid events which include but are not limited to; internal programs, client-facing events including conferences, hospitality, thought leadership, sporting, and cultural programs.

Job Location: Singapore or Hong Kong, Client Office (Hybrid – 3 days in office)

Your Contributions

  • Full life-cycle planning and execution of multiple key events in a virtual, in-person and hybrid capacity across APAC
  • Virtual event planning and project management including confirming appropriate virtual platform, creation of timelines, invitation process, thorough and regular communications to attendees, suppliers and stakeholders
  • Financial management, including: budget development and management, expense management and invoice processing, timely post-meeting reconciliation and final financial reporting
  • Sourcing, negotiating and managing site selections, contract management for venues and suppliers
  • Coordinate registration, transportation, hotel accommodations, entertainment, gift selection, audio/visual needs, webcasts, staging and speaker selection for all programs; strong focus on vendor management
  • Work with the team to ensure adherence to the client’s standards of operation and policies; ensure compliance and risk guidelines are followed
  • Travel (when applicable) for site inspections and on-site management of live events to ensure full coordination of logistics and on-site teams for in-person events
  • Post event wrap up including final attendees, budget reconciliation, observations, suggestions for following year, as well as client debriefs for year over year improvements
  • Co-plan with colleagues and the client on larger scale programs; strong team player
  • Create and closely monitor value adds at every opportunity and demonstrate commercial awareness
  • Share knowledge of best practices, new suppliers, services and venues
  • Deepen relations with existing clients and maximize on all opportunities to generate new business

What We Are Looking For

  • 5-7 years’ event coordination experience, in a corporate or financial services environment
    • Experience in events, conferences, meeting and production management, including but not limited to C-level executive events, cocktail receptions and dinners, meetings and multi-day events
  • Bachelor’s Degree preferred
  • Motivated, self-starter, ability to work independently and project plan; ability to think innovatively
  • Excellent project management skills with the ability to manage multiple projects simultaneously; proven ability to work well under pressure to meet established deadlines
  • Virtual event experience required – Webex and Zoom experience a plus
  • Proven ability to mentor team members, development operations, organizational systems and processes
  • Proven ability to think innovatively to bring events/programs to fruition
  • Leadership/influencing/negotiation and decision-making skills
  • Resourceful individual with the ability to take direction and work independently; be proactive with ideas and creative solutions
  • Customer focus, approachable; ability to adjust to client needs and style and deepen relationships in support of their programs; adapt to ever changing demands and different client work styles
  • Experience in working with and managing senior clients
  • Strong oral and written communication skills
  • Ambitious, proactive and highly organized
  • Willing to travel to various locations for site-visits and on-site management of events
  • Experience working with large and complex databases preferred, Cvent experience preferred
  • Proficient with Microsoft Office
  • Knowledge of venues and suppliers in key cities across APAC

ADMINISTRATION & GENERAL

  • Work intelligently and ensure that the Team Manager is aware of problems or issues which negatively affect productivity
  • Strict and accurate adherence to company’s time tracking policies and systems
  • Ensure knowledge is shared within the team through positive communications
  • Flexible and willing to work long hours (evenings, weekends) and travel
  • Work on ad hoc requests from clients as required
  • Assume responsibility for own environment, ensuring adherence to health and safety policies while having clean smart surroundings

FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics.

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