Airwallex | Inbound Sales Representative

4 days ago

hong kong, Hong Kong SAR China Airwallex Full time
About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 100,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 1,500 of the brightest and most innovative people in tech located across more than 20 offices across the globe. Valued at US$5.6 billion and backed by world-leading investors including Sequoia, Lone Pine, Greenoaks, DST Global, Salesforce Ventures and Mastercard, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us.

About the team

The Inbound Sales team drives Airwallex’s future growth engine by working with the Marketing team to qualify leads that will build Airwallex’s sales pipeline. You will be managing a portfolio of small and medium enterprise (SME) leads who want to sign up to our platform. Additionally, you will work closely with stakeholders across Airwallex to help optimise our technology, workflow, on-boarding of new clients, compliance and provide insights to our Growth team.

Responsibilities:
  • Own our inbound sales process from end to end for our SME customers. From initial outreach, product demonstration, closing the account and helping our customers get familiarised with our products.
  • Be an expert across Airwallex's product offerings and how specific products can resolve customers' pain points.
  • Create a strong first impression to our customers and prospects by providing them with a world-class experience and product expertise.
  • Achieve revenue targets from new customers.
  • Engage in customer conversations, understanding what their needs are and how we can help their business scale.
  • Focus on great customer experience, resolving incoming support inquiries in a timely manner to ensure a great customer experience.
  • Work across diverse global offices and different team functions.
Requirements:
  • You have experience – at least 2+ years of B2B experience in a sales related role.
  • Strong motivator and self-starter who is able to operate in a hyper growth environment.
  • Strong verbal and written communication in both Cantonese (Chinese) & English.
  • You have worked previously with complex sales, feeling comfortable selling to senior executives and business owners.
  • You are a relationship builder – you build meaningful, collaborative relationships with all people that you work with, both internally and externally.
  • You can speak to anyone – you should have exceptional communication skills and be comfortable conversing with people of all backgrounds and domains.
Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

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