Senior Customer Service Ops Lead – Insurance

1 week ago


Hong Kong Island, Hong Kong SAR China Crossings Executive Search Full time

A leading recruitment agency is seeking a Customer Service Operations Manager to oversee the operations and improve the performance of the customer service team. The ideal candidate will have over 8 years of experience in customer service operations, with at least 5 years in a supervisory role, preferably within the insurance or banking sector. This role requires strong problem-solving abilities, familiarity with digital service delivery, and effective communication skills in both English and Chinese.#J-18808-Ljbffr



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