(Senior) Customer Service Officer, Insurance

A major life insurance company in Hong Kong is looking for dynamic individuals to fill the role of Officer/Senior Officer in Customer Services. Responsibilities include providing excellent hotline and counter services to clients. The ideal candidate has 3 years of experience in customer service, preferably in the insurance industry, along with proficiency in...

Customer Service Senior Officer/Officer – Life Insurance Provide extraordinary service to customers and sales channels by means of hotline, walk-in, video conference, written and email etc. Able to work independently to address enquiries accurately and effectively as well as maintaining professional and satisfactory quality of customer service. Communicate...

A financial insurance corporation based in Hong Kong is seeking a Customer Service Senior Officer/Officer to provide exceptional service to customers and sales channels. The ideal candidate should have a university degree and at least three years of relevant experience in the insurance customer service sector. Proficient English and Chinese communication...

Officer / Senior Officer – Customer Services YF Life Insurance International Ltd.is a major life insurance company in Hong Kong and Macau, providing one-stop risk- and wealth-management services. Our scope of business ranges from insurance, investment, and retirement to MPF. To cope with our business expansion, we now invite dynamic and highly motivated...

Senior Officer / Officer, Customer Service (Insurance) A life insurance company offers comprehensive coverage and personalized service to meet diverse needs: Handle inbound and outbound calls from customers, agencies, and business partners. Provide accurate information on insurance products, policy details, claims, and payments. Assist customers in resolving...

Insurance Customer Service Senior Officer (Hotline) Handle customer enquiries and complaints related to insurance operations such as Underwriting, Policy Owner Services, and Claims. Proactively engage with customers for case follow-ups and resolution. Report potential issues, complaints, or crisis situations to supervisors for service improvements. Document...

A life insurance company in Hong Kong is seeking a Senior Officer/Officer for Customer Service. The role involves managing customer inquiries, providing information on insurance products, and resolving issues while ensuring high quality of service. Candidates should have at least 2 years of experience in customer service within the insurance sector and be...

A leading insurance firm is seeking a Customer Service Officer to manage inbound calls and assist customers with their enquiries. The role offers continuous professional training and supports career development. Ideal candidates should possess a Higher Diploma or above, with at least one year of experience in customer service or a related field. Proficiency...

Customer Service, Insurance (Assistant Manager / Senior Officer / Officer) A life insurance company offers comprehensive coverage and personalized service to meet diverse needs: Key Responsibilities: Handle inbound and outbound calls from customers, agencies, and business partners. Provide accurate information on insurance products, policy details, claims,...

Customer Service Officer (Insurance - Hotline) Our client is an insurance company and currently hiring Senior Customer Service Officer - Hotline to join their team. With on-going professional training and developing career path, you will gain a wealth of knowledge and experience in the insurance industry. Responsibilities: Provide effective inbound call...