Life Insurance Customer Service Lead

A major life insurance company in Hong Kong is looking for dynamic individuals to fill the role of Officer/Senior Officer in Customer Services. Responsibilities include providing excellent hotline and counter services to clients. The ideal candidate has 3 years of experience in customer service, preferably in the insurance industry, along with proficiency in...

Customer Service Senior Officer/Officer – Life Insurance Provide extraordinary service to customers and sales channels by means of hotline, walk-in, video conference, written and email etc. Able to work independently to address enquiries accurately and effectively as well as maintaining professional and satisfactory quality of customer service. Communicate...

A financial insurance corporation based in Hong Kong is seeking a Customer Service Senior Officer/Officer to provide exceptional service to customers and sales channels. The ideal candidate should have a university degree and at least three years of relevant experience in the insurance customer service sector. Proficient English and Chinese communication...

A life insurance firm in Hong Kong is looking for a Supervisor in Customer Service. The successful candidate will handle inquiries from agents, perform cashiering duties, and assist with management reporting. Ideal candidates should have 3-5 years of relevant experience in customer service and policy administration, along with fluency in both English and...

Positions Available We are hiring for a range of roles, from entry-level to management. Face to Face Customer Service Life Insurance Customer Service Officer (Open to all fresh graduates and career changers) Senior Life Insurance Specialist / Team Lead (For those with relevant experience in customer service, policy administration or claims) Manager/Assistant...

A leading life insurance company in Hong Kong is seeking an experienced Underwriter to ensure compliance with policies while delivering excellent customer service to life and medical insurance applicants. The ideal candidate is a university graduate with professional qualifications and at least one year of underwriting experience. You must be proficient in...

Senior Customer Services Officer-China Life Trustees Limited China Life Insurance (Overseas) Company Limited (“China Life (Overseas)”) with presence in Hong Kong, Macau, Singapore and Indonesia is a wholly‑owned subsidiary of China Life Insurance (Group) Company, China’s largest financial insurance corporation. Responsibilities Provide excellent...

A leading life insurance company in Hong Kong is seeking a Senior Officer/Assistant Manager for the Underwriting team. The role involves performing underwriting functions, participating in projects, and providing technical support and training to team members. Ideal candidates will have a minimum of 5-7 years' experience in life insurance underwriting,...

A leading life insurance company in Hong Kong seeks a Business Analyst Lead to manage and analyze business requirements, facilitate stakeholder engagement, and drive project delivery. Candidates should have 3–5 years of experience in the Life Insurance industry and be adept at problem-solving and communication. Knowledge of both Agile and Waterfall...

Life Insurance Customer Service Executive Key Responsibilities: A. Service Delivery & Problem Resolution Address customer and agent inquiries, requests, and complaints. Provide prompt and accurate services, including policy information and professional advice to customers. Handle and resolve customer problems, including elevated complaints and special...