Hays | Service Desk/Helpdesk Support $30k + bonus
2 days ago
Your New Role
- Provide L1 technical support to users, resolving hardware, software, and network issues.
- Log and track incidents and service requests, ensuring timely and efficient resolution.
- Troubleshoot and diagnose technical problems, offering solutions and guidance to users.
What You'll Need to Succeed
- Proven experience in a service desk or helpdesk support role.
- Strong knowledge of computer systems, software, and network troubleshooting.
- Excellent communication and customer service skills.
What You Need to Do Now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
Seniority Level- Entry Level
- Full-time
- Information Technology
- Desktop Computing Software Products
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