Service Desk/Helpdesk Support $30k + bonus
4 days ago
Helpdesk Support, Service Desk, IT Support, Infrastructure
Your new role
- Provide L1 technical support to users, resolving hardware, software, and network issues.
- Log and track incidents and service requests, ensuring timely and efficient resolution.
- Troubleshoot and diagnose technical problems, offering solutions and guidance to users.
What you'll need to succeed
- Proven experience in a service desk or helpdesk support role.
- Strong knowledge of computer systems, software, and network troubleshooting.
- Excellent communication and customer service skills.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
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hong kong, Hong Kong SAR China Hays Full timeService Desk/Helpdesk Support - $30k + Bonus Your New Role - Provide L1 technical support to users, resolving hardware, software, and network issues.- Log and track incidents and service requests, ensuring timely and efficient resolution.- Troubleshoot and diagnose technical problems, offering solutions and guidance to users. What You'll Need to Succeed -...
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