Helpdesk / IT Support Supervisor OR Application Support

About Us In response to strategic business needs and expansion, EDPS Executive is an additional executive arm of EDPS (EA License No. 78592). Founded in 1974, EDPS stands as the premier provider of IT contract staffing solutions in Hong Kong, boasting a long-standing history and esteemed reputation. We are privileged to have been chosen by the Government of...

Our client, a prestigious legal service firm, is seeking a dedicated IT Support professional. This role involves providing user support, managing network infrastructure, and ensuring the smooth operation of business applications. Responsibilities: Provide hands‑on user support, including the installation, configuration, and troubleshooting of PC hardware...

Responsibilities Deliver helpdesk support to Financial Intermediaries through instant messaging, email, and phone, ensuring timely and effective customer service. Manage ongoing maintenance, client operations, and daily product activities, including system deployment, upgrades, troubleshooting, and monitoring. Provide technical and business solutions to...

Helpdesk Support (Ref: SSO/IT/HS/JDB) A non‑profit making and inter‑denominational Christian organization is now looking for a high‑caliber candidate who would align with our Mission: “Through a ministry of holistic care, we strive to share the Gospel and develop a Christian community. In the love of Christ, we deliver our service in a caring,...

In-house I.T. Support / Helpdesk Support Officer Add expected salary to your profile for insights Provide hands‑on user support, including installation, configuration and troubleshooting of PC hardware and software. Manage network infrastructure, ensuring smooth connectivity and security across locations. Support business applications, overseeing email and...

SW8902 |12 Dec 2025 Junior Helpdesk SupportAssit with Tier 1 IT support for end-users via email, phone and ticketing system. Provide solutions to troubleshoot technical issues reported by end-users. Stay updated on basic AI tools to provide insights and training to the team. Perform ad-hoc and additional tasks as required. Diploma in Information Technology,...

A prominent IT staffing agency in Hong Kong is searching for a Helpdesk Support Specialist to join their client's statutory body to support in-house IT. The role involves handling IT helpdesk requests, performing routine system operations, and assisting in IT project implementations. Candidates should have a Diploma in Information Technology and at least 2...

An ICT Consulting Firm in Hong Kong is seeking a Helpdesk/IT Support Supervisor. The role involves providing technical support to end-users and managing vendor relationships to ensure high service levels. Candidates should have a Higher Diploma in IT or Computer Science, strong problem-solving skills, and the ability to adapt to new technologies. This...

SW8902 |12 Dec 2025 Junior Helpdesk Support Assit with Tier 1 IT support for end-users via email, phone and ticketing system. Provide solutions to troubleshoot technical issues reported by end-users. Stay updated on basic AI tools to provide insights and training to the team. Perform ad-hoc and additional tasks as required. Diploma in Information Technology,...

A leading educational organization in Hong Kong is seeking an In-house I.T. Support / Helpdesk Support Officer to provide hands-on user support and manage network infrastructure. The ideal candidate will have at least 3 years of experience in system engineering, familiarity with cloud-based applications, and knowledge of Python programming. This position...