Junior Helpdesk Support

SW8902 |12 Dec 2025 Junior Helpdesk SupportAssit with Tier 1 IT support for end-users via email, phone and ticketing system. Provide solutions to troubleshoot technical issues reported by end-users. Stay updated on basic AI tools to provide insights and training to the team. Perform ad-hoc and additional tasks as required. Diploma in Information Technology,...

A leading consulting firm in Hong Kong is looking for a Junior Helpdesk Support. This role requires assisting end-users with IT support via email, phone, and a ticketing system. Candidates should have a diploma in IT or related fields and ideally at least one year of customer service experience. The company offers a friendly work environment, annual leave,...

About Us In response to strategic business needs and expansion, EDPS Executive is an additional executive arm of EDPS (EA License No. 78592). Founded in 1974, EDPS stands as the premier provider of IT contract staffing solutions in Hong Kong, boasting a long-standing history and esteemed reputation. We are privileged to have been chosen by the Government of...

A prominent IT staffing agency in Hong Kong is searching for a Helpdesk Support Specialist to join their client's statutory body to support in-house IT. The role involves handling IT helpdesk requests, performing routine system operations, and assisting in IT project implementations. Candidates should have a Diploma in Information Technology and at least 2...

Our client, a prestigious legal service firm, is seeking a dedicated IT Support professional. This role involves providing user support, managing network infrastructure, and ensuring the smooth operation of business applications. Responsibilities: Provide hands‑on user support, including the installation, configuration, and troubleshooting of PC hardware...

A law firm in Hong Kong seeks an IT Helpdesk Support Specialist to provide daily support and manage IT equipment. The ideal candidate will possess a Higher Diploma in Computer Science and 1–3 years of relevant experience, preferably within a law firm. Responsibilities include troubleshooting hardware/software issues, assisting in IT projects, and...

A leading fintech company based in Hong Kong is seeking an Operations Support Officer to provide helpdesk support and manage client operations. The ideal candidate will hold a High Diploma or above, possess at least 2 years of relevant experience, and have strong communication skills in English, Mandarin, and Cantonese. Knowledge of databases like Linux,...

A consulting firm in Hong Kong is seeking a Customer Service & Helpdesk Support professional. The role involves providing Tier 1 IT support to end-users, troubleshooting technical issues, and staying updated on AI tools. Candidates should hold a diploma in Computer Science, have at least 1 year of experience, and possess strong communication skills in...

Helpdesk / IT Support Supervisor OR Application Support An ICT Consulting Firm is looking for talented to join the Hong Kong IT Supporting team What you will be doing Provide first-line technical support to end-users via phone, email, or in-person, troubleshooting hardware, software, and network issues to ensure minimal downtime. Manage vendor relationships...

SW8901 | 11 Dec 2025 Customer Service & Helpdesk Support Responsibilities Provide Tier 1 IT support to end-users, including troubleshooting and resolving technical issues. Stay informed about basic AI tools and industry trends to offer effective support to the team. Collaborate with team members and end-users as required. Qualifications and Requirements...