IT Helpdesk Support
6 days ago
Our client, a prestigious legal service firm, is seeking a dedicated IT Support professional. This role involves providing user support, managing network infrastructure, and ensuring the smooth operation of business applications. Responsibilities: Provide hands‑on user support, including the installation, configuration, and troubleshooting of PC hardware and software for both internal and external parties. Manage network infrastructure to ensure seamless connectivity. Support business applications, including email and internal systems. Troubleshoot hardware issues related to PCs, networking devices, mobile devices, and video conferencing equipment. Handle user account creation, permission settings, and password resets. Requirements: Bachelor’s degree in Computer Science or a related field. A minimum of 3 years of experience in IT support. Self‑motivated, proactive, and eager to learn. Solid experience with Windows Server, Active Directory, Group Policy, Hyper‑V, VM, and networking. Proficient in computer systems, network functions, and software applications. Excellent problem‑solving skills with the ability to diagnose and resolve technical issues. Knowledge of IT security protocols and data protection practices. Strong team player with a sense of responsibility and exceptional interpersonal skills. Good command of spoken and written English and Chinese. Application Questions Which of the following statements best describes your right to work in Hong Kong? What's your expected monthly basic salary? How many years' experience do you have as an Information Technology Helpdesk Support Officer? How many years' experience do you have in the IT industry? Do you have data entry experience? #J-18808-Ljbffr
-
IT Helpdesk Support
1 week ago
Hong Kong Island, Hong Kong SAR China Leadingnation Full timeAbout Us In response to strategic business needs and expansion, EDPS Executive is an additional executive arm of EDPS (EA License No. 78592). Founded in 1974, EDPS stands as the premier provider of IT contract staffing solutions in Hong Kong, boasting a long-standing history and esteemed reputation. We are privileged to have been chosen by the Government of...
-
IT Helpdesk Support Specialist – Windows
1 week ago
Hong Kong Island, Hong Kong SAR China Leadingnation Full timeA prominent IT staffing agency in Hong Kong is searching for a Helpdesk Support Specialist to join their client's statutory body to support in-house IT. The role involves handling IT helpdesk requests, performing routine system operations, and assisting in IT project implementations. Candidates should have a Diploma in Information Technology and at least 2...
-
Junior Helpdesk Support
1 week ago
Hong Kong Island, Hong Kong SAR China Swing Consulting Ltd. Full timeSW8902 |12 Dec 2025 Junior Helpdesk SupportAssit with Tier 1 IT support for end-users via email, phone and ticketing system. Provide solutions to troubleshoot technical issues reported by end-users. Stay updated on basic AI tools to provide insights and training to the team. Perform ad-hoc and additional tasks as required. Diploma in Information Technology,...
-
Junior Helpdesk Support
1 week ago
hong kong, Hong Kong SAR China Swing Consulting Ltd. Full timeSW8902 |12 Dec 2025 Junior Helpdesk Support Assit with Tier 1 IT support for end-users via email, phone and ticketing system. Provide solutions to troubleshoot technical issues reported by end-users. Stay updated on basic AI tools to provide insights and training to the team. Perform ad-hoc and additional tasks as required. Diploma in Information Technology,...
-
FinTech Helpdesk
1 week ago
Hong Kong Island, Hong Kong SAR China Hundsun Ayers Technologies Limited Full timeA leading fintech company based in Hong Kong is seeking an Operations Support Officer to provide helpdesk support and manage client operations. The ideal candidate will hold a High Diploma or above, possess at least 2 years of relevant experience, and have strong communication skills in English, Mandarin, and Cantonese. Knowledge of databases like Linux,...
-
Entry-Level IT Helpdesk
1 week ago
Hong Kong Island, Hong Kong SAR China Swing Consulting Ltd. Full timeA consulting firm in Hong Kong is seeking a Customer Service & Helpdesk Support professional. The role involves providing Tier 1 IT support to end-users, troubleshooting technical issues, and staying updated on AI tools. Candidates should hold a diploma in Computer Science, have at least 1 year of experience, and possess strong communication skills in...
-
Customer Service
1 week ago
Hong Kong Island, Hong Kong SAR China Swing Consulting Ltd. Full timeSW8901 | 11 Dec 2025 Customer Service & Helpdesk Support Responsibilities Provide Tier 1 IT support to end-users, including troubleshooting and resolving technical issues. Stay informed about basic AI tools and industry trends to offer effective support to the team. Collaborate with team members and end-users as required. Qualifications and Requirements...
-
Hong Kong Island, Hong Kong SAR China Acton Consulting Limited Full timeHelpdesk / IT Support Supervisor OR Application Support An ICT Consulting Firm is looking for talented to join the Hong Kong IT Supporting team What you will be doing Provide first-line technical support to end-users via phone, email, or in-person, troubleshooting hardware, software, and network issues to ensure minimal downtime. Manage vendor relationships...
-
In-house I.T. Support
1 week ago
Hong Kong Island, Hong Kong SAR China NTK Academic Group Limited Full timeIn-house I.T. Support / Helpdesk Support Officer Add expected salary to your profile for insights Provide hands‑on user support, including installation, configuration and troubleshooting of PC hardware and software. Manage network infrastructure, ensuring smooth connectivity and security across locations. Support business applications, overseeing email and...
-
IT Support Specialist
16 hours ago
hong kong, Hong Kong SAR China Eric Chow & Co. Full timeA law firm in Hong Kong seeks an IT Helpdesk Support Specialist to provide daily support and manage IT equipment. The ideal candidate will possess a Higher Diploma in Computer Science and 1–3 years of relevant experience, preferably within a law firm. Responsibilities include troubleshooting hardware/software issues, assisting in IT projects, and...