Customer Service

1 week ago


Hong Kong Island, Hong Kong SAR China Swing Consulting Ltd. Full time

SW8901 | 11 Dec 2025 Customer Service & Helpdesk Support Responsibilities Provide Tier 1 IT support to end-users, including troubleshooting and resolving technical issues. Stay informed about basic AI tools and industry trends to offer effective support to the team. Collaborate with team members and end-users as required. Qualifications and Requirements Diploma or higher qualification in Computer Science or a related discipline. At least 1 year of IT support experience; fresh graduates are also welcome. Good knowledge of Microsoft Windows operating systems and related technologies. Basic understanding of AI concepts and tools. Proactive, mature, meticulous, and willing to accept challenges. Ability to multitask and work independently with minimal supervision. Strong communication skills in Cantonese, English, and Mandarin, along with good interpersonal skills, analytical abilities, and a strong sense of responsibility. Benefits 20-25K Depends on Experience 10-20 Days Annual Leave 5-day Work Week Friendly and Energetic Working Environment #J-18808-Ljbffr



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