Customer Service Ambassador

3 days ago


Hong Kong Island, Hong Kong SAR China Bank of China (Hong Kong) Full time

Overview Join to apply for the Customer Service Ambassador role at Bank of China (Hong Kong) . Responsibilities Greet customers and assist in escorting customers including platform, answering enquiries in order to promote customer experience excellence and enhance its competitiveness by leveraging and strengthening the growth in business sales productivity; Assist in managing the bank hall environment to divert customers in queue and counters, and assist in promotion of automated banking in order to deliver a high standards of professional and effective services, whereby improve overall customers waiting times; Define customers’ needs and refer to frontline sales and service staff in order to facilitate customers’ satisfaction. Requirements Diploma holder or above At least 1 year's solid working experience in customer service (Including non-banking experience) Good in Chinese, English and Putonghua Customer-oriented, proactively with excellent interpersonal skills to enhance customer relationship Able to analyze and tackle problems independently with good ability to handle crisis management Process cooperative spirit and team’s morale with colleagues Candidates with less experience may be considered as contract position We offer competitive remuneration package and comprehensive fringe benefits including medical and life insurance, and different types of allowances to the right candidates. Interested parties, please submit your application online. For details, please visit our website Data collected would be used for recruitment purposes only. Applicants who do not hear from us within 8 weeks may consider their application unsuccessful and their data will be destroyed within 12 months of receipt. #J-18808-Ljbffr



  • Hong Kong Island, Hong Kong SAR China AIA Hong Kong and Macau Full time

    Join to apply for the Customer Service Ambassador (Wealth Select Centre & Customer Service Centre) role at AIA Hong Kong and Macau 2 days ago Be among the first 25 applicants Join to apply for the Customer Service Ambassador (Wealth Select Centre & Customer Service Centre) role at AIA Hong Kong and Macau FIND YOUR 'BETTER' AT AIA We don’t simply believe in...


  • Hong Kong Island, Hong Kong SAR China 300005 Chief Executive's Office_00002555 Full time

    A leading bank in Asia is seeking a Customer Service Ambassador for its Macau Branch. The role involves performing teller duties, providing exceptional customer service, and identifying cross-selling opportunities. Candidates should ideally have a degree and at least one year of experience in banking operations or customer service. Proficiency in English and...

  • Bilingual Bank Teller

    2 weeks ago


    Hong Kong Island, Hong Kong SAR China Manpower Services (Hong Kong) Limited Full time

    A leading recruitment agency is seeking a Bank Customer Service Ambassador/Teller located in Hong Kong Island. The ideal candidate will be proactive and customer-oriented, possessing strong communication and interpersonal skills. Knowledge of counter service operations and account opening documentation is essential. Fluency in both spoken and written English...

  • Brand Ambassador

    1 week ago


    Hong Kong Island, Hong Kong SAR China GS Consultants Limited Full time

    Our Clients- Global renowned brands, are actively looking for experienced expertise to join their energetic and ever-growing teams. Brand Ambassador & Customer Services officer Handles Inbound and outbound customer via telephone, email and other media Deliver brands information to customer Handle customer feedback / complaint Work closely with different...


  • Hong Kong Island, Hong Kong SAR China Cultivar Staffing & Search Full time

    A leading hospitality service provider is seeking enthusiastic individuals for customer support roles in Hong Kong. As a brand ambassador, you will assist guests with their queries and ensure smooth operational support. Candidates should have a good command of English and be flexible with shift schedules including overnight and public holidays. Benefits...

  • Brand Ambassador

    1 week ago


    Hong Kong Island, Hong Kong SAR China GS Consultants Limited Full time

    A prominent recruitment firm seeks a Brand Ambassador & Customer Services officer in Hong Kong. This role involves managing customer interactions across multiple platforms, ensuring brand information is effectively communicated, and resolving customer feedback. Ideal candidates have a diploma or degree, and at least 3 years of experience in retail or...


  • Hong Kong Island, Hong Kong SAR China Whampoa Property Management Limited Full time

    CUSTOMER SERVICES AMBASSADOR (Ref. CKCII-CSA) Holder of valid SPP (Category B) and QASRS training certificate 1 year’s customer service experience in property management, hotel or serviced apartments preferred To assist in the day‑to‑day management, operation and maintenance works of a new commercial property To manage the concierge counter and...


  • Hong Kong Island, Hong Kong SAR China DBS Full time

    Job Description - Customer Service Ambassador, Treasures & Distribution, Consumer Banking Group ) Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services,...


  • Hong Kong Island, Hong Kong SAR China DBS Bank Full time

    Job Description - Customer Service Ambassador, Treasures & Distribution, Consumer Banking Group ) Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services,...


  • Hong Kong Island, Hong Kong SAR China Manpower Services (Hong Kong) Limited Full time

    Bank Customer Service Ambassador/ Teller (Global Bank, up to $26-28K per mth) Proactive, customer-oriented with pleasant disposition Presentable, strong communication and interpersonal skills Knowledge in counter service operation and account opening documentation requirement Fluent in both spoken and written English and Chinese, Putonghua will be an...