Senior IT Helpdesk Manager

Sustain the Tier-1 hotline operation to fulfill customer contract requirement and scope of work. Maintain a positive attitude while leading a team of around 7+ more service agents in an efficient and productive manner. Enhance/updating operating procedure and a marketable service improvement continually. Fulfill all contract scope and ensure sure all...

Partnerships Senior Manager, Southeast Asia Collinson is a global loyalty and benefits company. We use our expertise and products to craft customer experiences which enable some of the world’s best known brands to acquire, engage and retain the most demanding and choice-rich customers. In particular, our unique expertise and insight into high earning,...

Lead and manage the team to provide 1st level IT support including desktop related technical assistance via phone, email and in person Maintain end-user computing operation and service delivery channel Log all clients enquires in the ticketing system and escalate users problem to 2nd tier support if needed Provide feedback to the team lead and make resource...

Hong Kong, Hong Kong Assets & Facilities About the job Helpdesk - Facility Management Department : Assets & Facilities Reports to : Manager -Facilities Role Introduction The Helpdesk - Facility Management shall provide first line helpdesk support to internal and external customers and act as the first point of contact for a variety of facilities management...

A leading global benefits company is seeking a Partnerships Senior Manager for Southeast Asia. In this pivotal role, you will build strategic business relationships to enhance the company's standing, focusing on partnerships, travel experiences, and key merchant relationships. The ideal candidate will have over 10 years of experience in relationship...

A leading telecommunications provider is seeking a dedicated IT Helpdesk Support professional in Hong Kong. The role involves managing helpdesk operations, supporting users through various channels, performing server health checks, and assisting with inventory management. If you have relevant experience and proficiency in ServiceNow, apply to join a dynamic...

Job Description Our Homescan Helpdesk Assistant mainly supports our Hong Kong Consumer Panel from helpdesk, communication to data quality to ensure our Global KPIs are met and achieve a well-balanced and compliant panel. Responsibilities Panel recruitments – Supporting and maintaining both main and panel expansion including online recruitment, referral...

2 days ago Be among the first 25 applicants Direct message the job poster from Tata Consultancy Services APAC Recruitment - Talent Acquisition Specialist - Hong Kong | Graduate Hiring (Australia & New Zealand) at Tata Consultancy Services Join Tata Consultancy Services, Asia Pacific and be part of an organization committed to sustainable development for our...

A leading consulting firm in Hong Kong is seeking a Senior Deskside Engineer to provide tier 1 and tier 2 IT support to end users. You will be responsible for troubleshooting Windows products, coordinating with service providers, and overseeing the Helpdesk team. The ideal candidate has at least 4 years of IT experience, including 2 years in level 2 user...

Contract Period: 12 months (tentatively to start in Dec 2025) Payroll under InfoTech Employer: Business statutory body Location: Base Kwun Tong Work outside current location: N/A Monthly Salary Range: HK$ N/A - N/A Duties Serve contract assignments under InfoTech's headcount, full-time second to a statutory body. Work under the supervision of respective...