Senior Deskside Engineer

SW9591 |14 Dec 2018 Senior Deskside Engineer / VIP SupportProvide daily technical support to VIP users with professional standard Perform both software / hardware installation and upgrade Troubleshoot, diagnose, and provide solution to desktop problems for end-users Work as 2nd tier support and handles escalation cases referred by 1st tier staff Provide...

SW8079 |13 Nov 2020 Senior Deskside Engineer Provide First tier/ Second tier level deskside support to end users through email, phone or in person Provide system support e.g. Windows OS/AD/O365 admin, Linux Perform troubleshoot for Windows platform and products End-user support advisory, for example, supervision and support of the on-site Helpdesk team...

SW9591 |14 Dec 2018 Senior Deskside Engineer / VIP Support Provide daily technical support to VIP users with professional standard Perform both software / hardware installation and upgrade Troubleshoot, diagnose, and provide solution to desktop problems for end-users Work as 2nd tier support and handles escalation cases referred by 1st tier staff Provide...

SW8415 |06 Dec 2022 Senior Deskside Support Engineer Provide daily IT and desktop support to VIP users, SCCM/ Patch management, end-user support Responsible for VC support to all meetings Troubleshooting hardware and software issues Assist IT manager to manage specific tasks in projects and IT services HKDSE, Diploma holder in Computer Science or related...

SW8079 |13 Nov 2020 Senior Deskside EngineerProvide First tier/ Second tier level deskside support to end users through email, phone or in person Provide system support e.g. Windows OS/AD/O365 admin, Linux Perform troubleshoot for Windows platform and products End-user support advisory, for example, supervision and support of the on-site Helpdesk team...

A technology consulting firm in Hong Kong seeks a Senior Deskside Support Engineer to provide IT and desktop support to VIP users. Key responsibilities include managing video conferencing equipment, troubleshooting hardware and software issues, and assisting the IT manager with various tasks. The ideal candidate should have a diploma in Computer Science or a...

SW8742 |13 Jan 2025 Senior Deskside Support Engineer/ Team Leader (28-36k)Provide technical support for internal users on: Desktop Software, MS Windows, Office, Outlook Skills on supporting tablet or smartphones, conference room's AV equipment or video conference tools. Provide Install, Move and Change of deskside services to end users. Identify,...

A prominent consulting firm in Hong Kong seeks a Senior Deskside Engineer to provide technical support to VIP users. The role includes software and hardware installations, troubleshooting desktop issues, and training team members. Candidates should have at least 3 years of deskside support experience and must be skilled in desktop maintenance. Bilingual...

SW8722 |19 Nov 2024 Senior Deskside Support Engineer/ Team Leader (28-35k) Responsibilities Provide technical support for internal users on: Desktop Software, MS Windows, Office, Outlook. Skills on supporting tablet or smartphones, conference room's AV equipment or video conference tools. Provide Install, Move and Change of deskside services to end users....

SW8149 | 27 May 2021 Senior Deskside Support Responsibilities Perform level 2 troubleshooting support, back‑end support assisting level 1 support team Perform hardware support (PC, notebook, headset or printers) or other related Windows software including Adobe, anti‑virus and etc. Provide technical evaluation and recommend solutions, mainly on Microsoft...