Johnson & Johnson | Customer Development Manager [Vision Care]
13 hours ago
Job Description - Customer Development Manager (Vision Care) (2406222307W)
About Johnson & Johnson
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at
For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world’s most pressing healthcare challenges.
We know that the success of our business – and our ability to deliver meaningful solutions – depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities, and experiences are valued and our people can reach their potential.
This position is a Sales role that connects with ECP in Optical shops and ophthalmologist clinics. The individual will be responsible for selling the product, establishing account partnerships, and practice development in the assigned territory and/or accounts.
DUTIES & RESPONSIBILITIES- Manages Sales performance and product portfolio of assigned accounts.
- Sales performance includes Sell in, Sell out, Wearer recruitment, and transactions in MYAV.
- Responsible for working with assigned accounts and team within the organization, including direction, motivation, and development of sales growth plans, targets, and strategies, and the removal of obstacles to success.
- ECP Segmentation development and management.
- Delivers against Key Call objectives (mainly in outdoor works).
- Completes and fills the pre-call plan and post-call plan.
- Submits territory (including outlets level) and cycle plan reports that include qualitative and quantitative information on relevant customer and market issues.
- Builds strong partnerships with accounts to develop the ongoing business.
- Installs and provides follow-up of marketing and trade marketing support programs in selected accounts.
- Works closely with colleagues to develop a high-performance team.
- Willing to voice out and input your thoughts that logistically build from your territories and accounts level to Company level.
- Might be involved in cross-functional projects.
- Follows credo and HCC principles in day-to-day execution.
- Bachelor’s degree or above is preferable.
- At least 1 year of sales experience is preferable.
- Willing to work outdoors, be proactive, a good team player, responsible & innovative with a strong commitment to drive good business results.
- Excellent communication and presentation skills in both English and Chinese.
- Strong analytical and business planning skills.
- High integrity.
- Capacity to execute marketing plans.
- Capacity to manage budgets and expenses.
- Excellent written and verbal communication skills to diverse customer audiences.
- Strong capabilities to interface effectively with all customer types.
- An opportunity to be part of a global market leader.
- A dynamic and inspiring working environment.
- Many opportunities to work on challenging projects and assignments.
- Possibilities for further personal as well as professional development.
- Many employee benefits:
- Supportive team culture, flexible working hours, employee development and wellness support.
- Refreshment in the workplace, company gym, JJ Club, corporate events.
Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
For more information on how we support the whole health of our employees throughout their wellness, career, and life journey, please visit
Primary Location OrganizationJohnson & Johnson (Hong Kong) Ltd. (8060)
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