Operations Specialist — Customer Service

Customer Service Officer / Customer Relationship Specialist (Labels) Establish and maintain good relationship with customers by provision of one-stop quality service. Pro-actively follow up the order status with customers, handle customers' enquiries and provide after-sales service to meet customers' satisfaction. Liaise with customers on Sample Development....

A leading logistics company is seeking a Customer Relationship Supervisor in Hong Kong. The role involves leading the Customer Service team to ensure exceptional service, conducting risk assessments, and overseeing operational processes. Candidates should possess a Bachelor's degree and at least 5 years of supervisory experience in customer service,...

Responsibilities To handle incoming calls and requirement from customer and driver Support day to day operation of billing and revenue management To be responsible for order taking and driver co-ordination Solve problems and analyse information accurately with appropriate speed Handle and respond to customer enquires Assist manager to execute daily...

A logistics technology company based in Hong Kong seeks a Customer Service Associate to manage incoming calls and support operations in billing and revenue management. The ideal candidate should have at least 1 year experience in customer service, be enthusiastic about logistics and technology, and possess strong problem-solving abilities. Bilingual skills...

Responsibilities To handle incoming calls and requirement from customer and driver Support day to day operation of billing and revenue management To be responsible for order taking and driver co-ordination Solve problems and analyse information accurately with appropriate speed Handle and respond to customer enquires Assist manager to execute daily...

Responsibilities The successful candidate will supervise and manage a team of Customer Service Staff, including the Concierge, VIC, and Hotline teams, overseeing the daily operations of the complex. They will enhance the service standards of both in-house frontliners and vendors for the prime office and retail premises. Duties include monitoring the...

A global financial services firm is seeking a Service Officer (Client Service Specialist) in Hong Kong. The role involves providing comprehensive operational support and assisting customers with banking inquiries. The ideal candidate will have a High School diploma, relevant experience, and features strong analytical skills alongside proficiency in Microsoft...

Senior Operation & Customer Service Officer We are seeking an enthusiastic Senior Operation & Customer Service Officer to join our dynamic team at BalanceVital Health Management Limited. You will play a vital role in supporting the day-to-day operations of our organization, contributing to the success of our client-focused healthcare services. What you’ll...

A leading recruitment agency is seeking a proactive Customer Administration Assistant in Hong Kong. This role involves supporting customer service efforts, preparing documentation, and managing office operations. Candidates should possess a DSE or higher, with at least one year of customer service or administrative experience. Proficiency in English and...

A property management firm in Hong Kong is seeking an Officer for Property Operations & Customer Relations. This role involves handling customer matters, coordinating inspections, and ensuring quality service delivery on residential projects. The ideal candidate will have a Bachelor’s degree in Property Management or a related field, with at least 2 years...