Senior Officer, Client Servicing
5 days ago
Add expected salary to your profile for insights We are looking for a Senior Officer to handle daily requests and servicing issues raised by brokers, maintaining smooth contracts implementation & provide Sales support functions Job Description Handle enquiries and follow up requests from designated Brokers Work closely with Manager to deliver quality service to customers Follow up with other Departments to gather data for utilization report Set up/Update Online Sign Up/Sign Off Lists Own the Contract Renewal Report of the team with status update Assist in the implementation of sales activities and provide sales support functions. Catering the project/ quotation requested by the client. Back up of teammates and handle special assignments from time to time Attend meeting with clients in the renewal process or service review Other ad-hoc tasks as assigned Job Requirements Degree with at least 3-4 years’ of relevant working experience is preferrable Self-motivated, dedicated, independent and customer-service oriented Good interpersonal, presentation and problem-solving skill Excellent command of written and spoken Chinese and English. Mandarin skills will be an advantage Good on skills including MS Office and Chinese Word Processing Unlock job insights Salary match | Number of applicants | Skills match Your application will include the following questions: What's your expected monthly basic salary? How many years' experience do you have as a Broker? Quality HealthCare Medical Services Limited (QHMS), Hong Kong, became part of Bupa, an international healthcare group, in October 2013. QHMS' operations span diagnostics, primary healthcare and day care specialties. With roots tracing back to 1868, QHMS serves the community through a network of over 1,500 provider service points in the city, including over 100 self-owned multi-specialty medical centres and affiliated clinics offering Western Medicine, Traditional Chinese Medicine, Diagnostics & Imaging, Dental, Physiotherapy, Mental Health and Wellness services. It also operates a private nursing agency. QHMS is one of the largest providers of healthcare services to corporates in Hong Kong. In 2020, the Group recorded 2.5 million healthcare visits. QHMS endeavors to enhance the quality of our professional services continuously to satisfy the needs of customers and patients. Personal data collected will be used for recruitment purposes only. Bupa will be in touch for any opportunities that matches your profile. All personal data of unsuccessful application will be destroyed 24 months from the date of receiving the application. Full version of Data Privacy Notice available upon request. #J-18808-Ljbffr
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Senior Client Servicing Officer
5 days ago
Kowloon, Hong Kong SAR China Quality HealthCare Medical Services Ltd Full timeWe are looking for a Senior Officer to handle daily requests and servicing issues raised by brokers, maintaining smooth contracts implementation & provide Sales support functions Job Description Handle enquiries and follow up requests from designated Brokers Work closely with Manager to deliver quality service to customers Follow up with other Departments to...
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Officer, Client Servicing
19 hours ago
Kowloon, Hong Kong SAR China Quality HealthCare Medical Services Limited Full timeWe are currently looking for high calibre to join our Healthcare Group Job Description: Handle enquiries and follow up requests from designated corporate clients Work closely with Manager to deliver quality service to clients Follow up with other Departments to gather data for utilization report Set up/update Online Sign Up/Sign Off Lists Own the Contract...
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Kowloon, Hong Kong SAR China CityU Veterinary Medical Centre Full timeSenior Officer/ Officer, Client Relations and Growth Assist in rotating between the booking and reception teams. You will be responsible for managing appointment schedules, coordinating referrals, and providing outstanding customer service to clients. The role involves maintaining clear communication between clients, veterinarians, and referral services to...
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Banking Services Officer
5 days ago
Kowloon, Hong Kong SAR China China CITIC Bank International Limited Full timeA leading banking institution in Hong Kong is seeking an Officer/Senior Officer for Banking Services. This role involves managing account openings and loan documentation, conducting KYC controls, and maintaining strong relationships with wholesale banking clients. Candidates should possess a Secondary or Post-secondary graduation in Business Administration...
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Client Service Manager
7 days ago
Kowloon, Hong Kong SAR China Standard Chartered Full timeJoin to apply for the Client Service Manager role at Standard Chartered . Responsibilities Assist the Senior Branch Operation & Service Manager and Relationship Manager to achieve and exceed business targets. Control and administer the daily operations of Priority Banking customers. Ensure that office rules, branch control and operational procedures are...
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Senior Operation
3 days ago
Kowloon, Hong Kong SAR China BalanceVital Health Managment Limited Full timeSenior Operation & Customer Service Officer We are seeking an enthusiastic Senior Operation & Customer Service Officer to join our dynamic team at BalanceVital Health Management Limited. You will play a vital role in supporting the day-to-day operations of our organization, contributing to the success of our client-focused healthcare services. What you’ll...
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Branch Officer – Client Growth
5 days ago
Kowloon, Hong Kong SAR China uSMART Securities Limited Full timeA financial services firm in Hong Kong is seeking a Branch Officer to manage client inquiries and develop relationships. Responsibilities include account support and providing quality customer service. An Associate Degree is required, along with strong communication skills. Candidates with relevant experience will thrive in this role, which comes with a...
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Senior Client Services
5 days ago
Kowloon, Hong Kong SAR China Quality HealthCare Medical Services Ltd Full timeA healthcare service provider is seeking a Senior Officer to handle daily requests and service issues raised by brokers in Hong Kong. The role involves maintaining contracts, providing sales support, and collaborating with various departments. Candidates should have a relevant degree and 3-4 years of experience, along with excellent communication skills in...
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Officer, CS
5 days ago
Kowloon, Hong Kong SAR China Senior Citizen Home Safety Association Full timeOfficer, CS & Quality Assurance ( 3 Years Contract) Perform call monitoring and assessment independently to evaluate call agent performance, identify and offer constructive feedback for improvement to Contact Centre team. Perform qualitative analysis to drive continuous improvement. Participate in calibration sessions with relevant internal stakeholders to...
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Officer / Senior Officer, Banking Services
5 days ago
Kowloon, Hong Kong SAR China China CITIC Bank International Limited Full timeOfficer / Senior Officer, Banking Services Handle account opening, loan documentation and conduct KYC control on wholesale banking clients. Handle customer enquiries and/or transaction related to account balances, daily deposit rate quotation, deposit renewals, loan rollovers, foreign exchange, etc. Maintain good account relationship with customers and...