Senior Officer, Client Servicing

5 days ago


Kowloon, Hong Kong SAR China Quality HealthCare Medical Services Ltd Full time

Add expected salary to your profile for insights We are looking for a Senior Officer to handle daily requests and servicing issues raised by brokers, maintaining smooth contracts implementation & provide Sales support functions Job Description Handle enquiries and follow up requests from designated Brokers Work closely with Manager to deliver quality service to customers Follow up with other Departments to gather data for utilization report Set up/Update Online Sign Up/Sign Off Lists Own the Contract Renewal Report of the team with status update Assist in the implementation of sales activities and provide sales support functions. Catering the project/ quotation requested by the client. Back up of teammates and handle special assignments from time to time Attend meeting with clients in the renewal process or service review Other ad-hoc tasks as assigned Job Requirements Degree with at least 3-4 years’ of relevant working experience is preferrable Self-motivated, dedicated, independent and customer-service oriented Good interpersonal, presentation and problem-solving skill Excellent command of written and spoken Chinese and English. Mandarin skills will be an advantage Good on skills including MS Office and Chinese Word Processing Unlock job insights Salary match | Number of applicants | Skills match Your application will include the following questions: What's your expected monthly basic salary? How many years' experience do you have as a Broker? Quality HealthCare Medical Services Limited (QHMS), Hong Kong, became part of Bupa, an international healthcare group, in October 2013. QHMS' operations span diagnostics, primary healthcare and day care specialties. With roots tracing back to 1868, QHMS serves the community through a network of over 1,500 provider service points in the city, including over 100 self-owned multi-specialty medical centres and affiliated clinics offering Western Medicine, Traditional Chinese Medicine, Diagnostics & Imaging, Dental, Physiotherapy, Mental Health and Wellness services. It also operates a private nursing agency. QHMS is one of the largest providers of healthcare services to corporates in Hong Kong. In 2020, the Group recorded 2.5 million healthcare visits. QHMS endeavors to enhance the quality of our professional services continuously to satisfy the needs of customers and patients. Personal data collected will be used for recruitment purposes only. Bupa will be in touch for any opportunities that matches your profile. All personal data of unsuccessful application will be destroyed 24 months from the date of receiving the application. Full version of Data Privacy Notice available upon request. #J-18808-Ljbffr



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