L1 Application Support

4 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Nityo Infotech Full time

Application Support Specialist

Job Summary

We are seeking an experienced Application Support Specialist to join our team. The ideal candidate will have a strong analytical background, excellent problem-solving skills, and the ability to work collaboratively with stakeholders to drive business decisions.

Key Responsibilities

  • Performance Analysis: Evaluate internal performance against business targets and KPIs, preparing productivity updates and company-wide reporting.
  • Project Management: Assist with managing and implementing key projects, ensuring mitigations are considered to minimize business impact.
  • Business Requirements: Collaborate with stakeholders to gather, develop, and document detailed business requirements.
  • Data Analysis: Gather and analyze data to identify trends, enable business decisions, and address risks.
  • Problem-Solving: Leverage analytical techniques to understand pain points and propose solutions.
  • Insight Generation: Provide actionable insights to identify areas of opportunity and recommend improvements.
  • Modelling and Forecasting: Conduct modelling, forecasting, and option/scenario analysis to support business decisions.
  • Innovation: Identify opportunities to innovate and encourage others to share ideas.

Requirements

  • Analytical Skills: Strong analytical and problem-solving skills.
  • Business Acumen: Solid understanding of business principles and practices.
  • Communication: Excellent communication and interpersonal skills.
  • Project Management: Experience with project management methodologies and tools.
  • Collaboration: Ability to work collaboratively with cross-functional teams.

If you're interested and willing to know more about the position, kindly reach out at or whatsapp @ +85236789916

Seniority level

Associate

Employment type

Full-time

Job function

Business Development, Consulting, and Analyst

Industries

IT Services and IT Consulting, Outsourcing and Offshoring Consulting, and Business Consulting and Services

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