Front Office Application Support

3 days ago


Hong Kong, Central and Western District, Hong Kong SAR China NLS Executive Search Full time
Front Office Application Support - Global Buy Side Firm - Hong Kong

My client, a leading financial institution with global offices, are currently seeking a dedicated application support analyst to provide technical support and ensure the smooth operation of their critical trading applications.

As a Front Office Support Engineer, you will play a vital role in supporting and maintaining the performance of key applications used in their hedge fund operations. Your responsibilities will include troubleshooting issues, coordinating with vendors, and collaborating with internal teams to deliver high-quality support services that meet the needs of their traders and analysts.

The role:

  • Provide first and second line technical support, responding to user queries and issues in a timely and efficient manner.
  • Monitor application performance, identify potential problems, and implement solutions to optimize system functionality.
  • Work closely with traders, analysts, and IT teams to understand application requirements and provide tailored support solutions.
  • Perform software installations, upgrades, and patches, following change management processes and ensuring system stability.
  • Document support activities, resolutions, and system configurations to maintain accurate records and facilitate knowledge sharing.
  • Contribute to the development and implementation of support processes, procedures, and best practices to enhance operational efficiency.

What you offer:

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Proven experience in application support within the financial services industry, preferably in a hedge fund or investment bank.
  • Strong knowledge of financial applications, trading systems, and market data platforms.
  • Proficiency in troubleshooting application issues, analyzing logs, and diagnosing root causes.
  • Knowledge of Python a big plus.
  • Excellent communication skills and the ability to collaborate effectively with diverse teams and stakeholders.
  • Ability to work well under pressure in a fast-paced environment and prioritize tasks effectively.

The sell:

  • Market leading compensation.
  • Excellent benefits such as a comprehensive medical plan.
  • Stable environment coupled with growth opportunities.
Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Information Technology

#J-18808-Ljbffr

  • Hong Kong, Central and Western District, Hong Kong SAR China NLS Executive Search Full time

    NLS Executive Search is working with a leading financial institution to find a Front Office Application Support Engineer. This is an excellent opportunity to work in a fast-paced environment and contribute to the development of support processes and procedures.Key Responsibilities:Provide technical support for front office applications.Collaborate with...


  • Hong Kong, Central and Western District, Hong Kong SAR China NLS Full time

    My client, a leading financial institution with global offices, are currently seeking a dedicated application support analyst to provide technical support and ensure the smooth operation of their critical trading applications.As a Front Office Support Engineer, you will play a vital role in supporting and maintaining the performance of key applications used...


  • Hong Kong, Central and Western District, Hong Kong SAR China SGS Société Générale de Surveillance SA Full time

    Job OverviewWe are seeking a skilled Front Office Application Specialist to join our team, providing technical support for our financial markets systems. The ideal candidate will have a strong understanding of IT solutions and business products, as well as excellent communication skills.


  • Hong Kong, Central and Western District, Hong Kong SAR China NLS Full time

    My client, a leading financial institution with global offices, are currently seeking a dedicated application support analyst to provide technical support and ensure the smooth operation of their critical trading applications. As a Front Office Support Engineer, you will play a vital role in supporting and maintaining the performance of key applications used...


  • Hong Kong, Central and Western District, Hong Kong SAR China Harvest Personnel Agency Full time

    At Harvest Personnel Agency, we are seeking a skilled and experienced Front Office Assistant to join our team. The ideal candidate will have excellent communication and organizational skills, with a strong ability to multitask and prioritize tasks effectively.About the RoleThe successful candidate will be responsible for performing front office...


  • Hong Kong, Central and Western District, Hong Kong SAR China Recruit Avenue Pte. Ltd. Full time

    About the Role:We are seeking an experienced Front-Office Trading Support Professional to join our team at Recruit Avenue Pte. Ltd.Job Description:Provide 1st and 2nd level support for front-office, real-time trading, and market data systems.Assist in client onboarding and manage user & account administration.Perform exchange reporting and compliance audits,...


  • Hong Kong, Central and Western District, Hong Kong SAR China Aptitude Asia Full time

    At Aptitude Asia, we are seeking an exceptional Senior Software Developer to join our team. This exciting opportunity will allow you to utilize your technical expertise to develop and deploy cutting-edge Excel tools for the equity middle and back office departments.We are looking for a skilled professional with experience in developing and deploying Front...


  • Hong Kong, Central and Western District, Hong Kong SAR China Shangri-La Group Full time

    Requisition ID 171010 - Posted - Hong Kong SAR - Island Shangri-La, Hong Kong - Rooms - Permanent Renowned for its distinctive Asian hospitality, the luxury hotel group operates five Shangri-La properties in Hong Kong, where the company is also headquartered, including Kowloon Shangri-La, Island Shangri-La, Kerry Hotel Hong Kong, JEN Hong Kong by...


  • Hong Kong, Central and Western District, Hong Kong SAR China Mandarin Oriental Hotel Group Limited Full time

    Mandarin Oriental, Hong Kong is a renowned hospitality leader seeking a dedicated Front Office Associate to join its esteemed Front Office team. As a master of craft, you will thrive in an environment that succeeds together, demonstrating integrity and respect while acting responsibly. We invite you to become a fan of the exceptional.


  • Hong Kong, Central and Western District, Hong Kong SAR China BAH Partners Full time

    BAH Partners is a dynamic global hedge fund committed to leveraging technology to drive their investment strategies forward.About the RoleWe are seeking a highly skilled Front Office Python Developer to join our impressive team in Hong Kong. The ideal candidate will have 2-8 years of experience within a Front Office environment, with excellent Python coding...


  • Hong Kong, Central and Western District, Hong Kong SAR China Fortune&Future Hong Kong Limited Full time

    Job DescriptionWe are seeking a highly organized and detail-oriented Front Office Coordinator to join our team at Fortune&Future Hong Kong Limited. In this role, you will be responsible for managing the front desk operations, ensuring that all visitors and guests receive a warm welcome and are assisted with their queries.The ideal candidate will have...


  • Hong Kong, Central and Western District, Hong Kong SAR China BAH Partners Full time

    The Role:You would be working with highly experienced engineers, researchers, and other stakeholders to design and develop Front Office solutions that will directly impact business initiatives.Leverage unparalleled resources to develop cutting-edge applications, tools, and features on a consistent basis.


  • Hong Kong, Central and Western District, Hong Kong SAR China BAH Partners Full time

    Get AI-powered advice on this job and more exclusive features. Connecting Top Tech & Quant Talent with Globally Leading Buy Side, Sell Side & Tech firms in APAC My client is a dynamic global hedge fund committed to leveraging technology to drive their investment strategies forward. To support their continued growth, they are looking for a Front Office...


  • Hong Kong, Central and Western District, Hong Kong SAR China Marex Spectron Full time

    Marex Spectron is a leading provider of financial technology solutions. As a Trading System Support Analyst, you will be responsible for providing technical support for our Front Office, real-time trading, and market data systems.Key Responsibilities:Technical support for Trading PlatformsFamiliarity with Trading front end functionalityClient On-Boarding...


  • Hong Kong, Central and Western District, Hong Kong SAR China Shangri-La Group Full time

    Job SummaryWe are seeking a Club Ambassador based at Kowloon Shangri-La, Hong Kong. As a key member of the front office team, you will provide personalized guest services, secretarial, concierge services, and food & beverage services.


  • Hong Kong, Central and Western District, Hong Kong SAR China Bird & Bird Full time

    Bird & Bird is a leading international law firm, delivering exceptional legal expertise and industry knowledge to clients worldwide. We are committed to maintaining an inclusive working environment and are an equal opportunities employer.We offer excellent prospects for progression and our culture provides all our people with world-class support to achieve...


  • Hong Kong, Central and Western District, Hong Kong SAR China Miramar Group Full time

    About UsThe Miramar Group prioritizes providing an extraordinary experience for every guest. Our dedication to quality service has earned us a reputation as a trusted leader in the hospitality industry.Job DescriptionThis role involves greeting and assisting guests, providing information, and supporting various operational tasks within the hotel. As a key...


  • Hong Kong, Central and Western District, Hong Kong SAR China SGS Société Générale de Surveillance SA Full time

    Responsibilities IT point of contact for Credit and Fixed Income Front Office. Support traders in their daily tasks involving electronic markets, risk analysis, pricers, and trade booking systems. Provide thorough and clear analyses to unblock, assist, and accompany the business on functional IT topics and issues. Carry out morning checks on applications...


  • Hong Kong, Central and Western District, Hong Kong SAR China Bird & Bird Full time

    Key ResponsibilitiesDeliver high-quality front desk services smoothly and efficientlyPerform front desk duties including greeting clients, arranging mailing and document delivery, maintaining organized records, updating the telephone directory, office decoration, and general office administration supportAnswer and screen all incoming phone calls; resolve...


  • Hong Kong, Central and Western District, Hong Kong SAR China Miramar Group Full time

    Job DescriptionWe are looking for a skilled Guest Relations Officer to join our team at The Mira Hong Kong.Key ResponsibilitiesTo greet guests warmly and assist them with check-in, check-out, and other queries.To provide information and support at the club floor counter and lounge.Requirements and QualificationsDiploma in Hotel Studies or related field.1...