Senior Pre-Approval Officer
1 week ago
Senior Pre-Approval Officer – AXA Hong Kong and Macau Join to apply for the Senior Pre-Approval Officer role at AXA Hong Kong and Macau Responsibilities Handle precertification in an efficient, professional and timely manner Maintain good relationship with provider and hospitals Conduct case management on regular basis Monitor provider performance (Check daily log from provider network) Good communication and negotiation skills Render professional opinion on medical aspects of cases Review customer feedback and liaise with various parties for solutions Qualifications University degree in medical related field At least 2-3 years medical services experience in pre-approval Experience in customer service or insurance industries an advantage Good command of both spoken and written English and Chinese, knowledge in Mandarin a plus Energetic, detailed-oriented, good judgment and problem solving skills Good leadership skills, able to multi-tasks, good interpersonal skills with a can-do attitude Able to meet tight deadlines and work under pressure Good working computer skills - word, excel, PowerPoint About AXA Hong Kong And Macau AXA Hong Kong and Macau is a member of the AXA Group, a leading global insurer with presence in 50 markets and serving 95 million customers worldwide. Our purpose is to act for human progress by protecting what matters. As one of the most diversified insurers in Hong Kong, we offer integrated solutions across Life, Health and General Insurance. We are the largest General Insurance provider and a major Health and Employee Benefits provider. Our aim is to not only be the insurer to provide comprehensive protection to our customers, but also a holistic partner to the individuals, businesses and community we serve. At the core of our service commitment is continuous product & service innovation and customer experience enrichment, which is achieved through actively listening to our customers’ needs and leveraging and investing in technology and digital transformation. We embrace our responsibility to be a driving force against climate change and a force for good to create shared value for our community. We are proud to be the first to address the importance of mental health through different products and services and thought leading iconic research. Our overall Sustainability Strategy, with emphasis on climate strategy and biodiversity commitment, is developed based on TCFD recommendations. We are committed to integrating environmental, social and governance factors across our business and strive to contribute to a sustainable future through 3 distinct roles - as an investor, an insurer and an exemplary company. AXA is an equal opportunity employer. We are committed to promoting Diversity and Inclusion (D&I) by creating a work environment where all employees are treated with dignity, respect, and where individual differences are valued. We welcome and treasure diverse profiles to join our big family, and to build an inclusive culture together which allows everyone to maximise their personal potential. Our people strategies are designed to enhance employee well-being and professional growth, ultimately empowering them to excel within the company. Click here to learn more about our Benefits ( , Culture ( & Career Development ( Seniority level Not Applicable Employment type Full-time Job function Other, Information Technology, and Management Industries Insurance #J-18808-Ljbffr
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Hong Kong Island, Hong Kong SAR China AXA Hong Kong and Macau Full timeA leading insurance provider in Hong Kong is seeking a Senior Pre-Approval Officer to efficiently manage precertification processes and maintain relationships with providers and hospitals. The ideal candidate will have a university degree in a medical-related field and at least 2-3 years of relevant experience. Strong communication skills in English and...
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