Technical Account Manager
4 days ago
Technical Account Manager (Private Cloud) - IC Client Description Leading telecom carrier and IT solutions company Job Description Responsible for the overall technical operation and management of relevant projects. Senior technical expert as escalation point for Residential Engineers. Conduct regular (monthly / ad-hoc) technical and operation review meeting with Customer representatives. Prepare regular operation report on overall platform status (including capacity, performance, service level & etc.). Regular review with Customer representatives for process and operation improvement (e.g. operation automation). Provide professional technical advisory and change management on overall cloud platform architecture for ensuring platform availability, including regular platform upgrade, architecture change and DR drill. Develop and maintain the system recovery plan and disaster recovery (DR) drill plan for private cloud and perform DR drill and system recovery as and when requested by the Customer. Devise a technology refreshment plan for the private cloud. Within one (1) month or such other period specified by the Customer upon receipt of customer’s request, provide technology refreshment plan, including the impact assessment, the upgrade plan, the sizing for the enhanced private cloud throughout the proposed extension of the Maintenance Period, the required hardware and software items for the enhanced private cloud, System Changes, any related services required and the total upgrade service price quotation with appropriate breakdown and other items mentioned. Lead the team to handle all ITSM process which include all incidents (security or non- security related), problems and changes handling. Facilitate customer representative for internal operation requirements, e.g. compliance audit. Prepare and update records to track overall achievement of the actual Service Levels in performing the Services as compared with the minimum Service Levels. Prepare and update records to track the private cloud compliance with the Reliability Levels in respect of each Given Period. Maintain up-to-date Documentation in relation to the hardware/software configuration of the private cloud, including but not limited to, the parameters used for the tuning of any Hardware and Software, to facilitate subsequent maintenance. Arrange regular product roadmap and upcoming Cloud feature updates to customer. #J-18808-Ljbffr
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Technical Account Manager
2 days ago
hong kong, Hong Kong SAR China Ignite Search Partners Full time3 days ago Be among the first 25 applicants Technical Account Manager – AI & Data Solutions (Financial Services) Location: Hong Kong Our client is a global technology firm driving digital transformation across the banking, insurance, and fintech sectors. Their AI‑powered and data‑driven solutions enable enterprise clients to improve automation,...
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Technical Account Manager
4 days ago
Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full timeTechnical Account Manager (Managed Service) Client Description Company: This company is a leading provider of telecommunications and managed services, offering innovative solutions to enhance connectivity and productivity for businesses. Their commitment to customer satisfaction drives their service excellence. Location: Kowloon Bay Nature: Permanent Job...
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Technical Account Manager
6 days ago
Hong Kong Island, Hong Kong SAR China Voyager AI Full timeIMPORTANT! DO NOT APPLY TO THIS ROLE IF YOU ARE NOT LIVING IN HONG KONG About the Position We are hiring a Junior Technical Account Support role to be a bridge between our clients and our engineering team. You’ll own customer relationships on the technical side: understanding how they use our products, triaging and tracking bugs, managing support tickets,...
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Cybersecurity Technical Account Manager
6 days ago
hong kong, Hong Kong SAR China Fortinet Full timeA leading cybersecurity company is seeking a Technical Account Manager in Hong Kong. The role involves acting as a primary contact for dedicated accounts, solving technical issues, and managing customer relationships. Candidates should have 6-10 years of experience in technical support, a strong understanding of networking protocols, and hands-on experience...
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Senior Technical Accounting Manager
6 days ago
hong kong, Hong Kong SAR China Alibaba.com Full timeA leading e-commerce platform in Hong Kong is looking for a Technical Accounting Manager/Senior Accountant. The ideal candidate will ensure compliance with U.S. GAAP and IFRS while providing technical advice on complex transactions. Responsibilities include compiling financial statements, reviewing acquisitions, coordinating auditing procedures, and...
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Technical Sales Account Manager
6 days ago
Hong Kong Island, Hong Kong SAR China TDCX (HK) Limited Full timeTechnical Sales Account Manager As a Technical Sales Account Manager you are required to perform these job functions: Service as a trusted technical advisor, guiding customers through the technical intricacies of cloud products, services and overall solutions. Provide in-depth technical knowledge to advise customers on how products and services can meet...
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Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full timeA telecommunications provider is seeking a Technical Account Manager to build and maintain strong client relationships, providing expert advice on managed services solutions. Responsibilities include deployment oversight, performance monitoring, and technical issue troubleshooting. The ideal candidate will develop account strategies, generate performance...
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财务部 Manager
6 days ago
hong kong, Hong Kong SAR China Alibaba.com Full timeTechnical Accounting Manager / Senior Accountant will be responsible for compliance and conformity of the Company's accounting and reporting with applicable accounting frameworks as well as relevant financial reporting rules and regulations. He / she will also provide technical accounting advices and business solutions to the Company's management and...
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Technical Account Management II
2 weeks ago
hong kong, Hong Kong SAR China Sony Interactive Entertainment Full timeTechnical Account Management II (Edwin Hui) Join to apply for the Technical Account Management II (Edwin Hui) role at Sony Interactive Entertainment Overview PlayStation has an exciting career opportunity. We seek a Technical Account Manager II to ensure that our game development partners have the best possible experience while developing on PlayStation...
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Senior Technical Account Manager
4 days ago
Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full timeA leading telecom carrier in Hong Kong is seeking a Technical Account Manager for their Private Cloud services. This role involves managing technical operations, serving as a senior escalation point for engineers, and conducting regular reviews with clients. Candidates should have strong expertise in cloud technology and project management, with experience...
