Contact Center Transformation

A leading global bank in Hong Kong is seeking a Manager for Contact Center Transformation and Quality. The role involves translating business needs into digital solutions, implementing process improvements, and managing testing phases for new systems. The ideal candidate has 2–5 years of relevant experience, preferably in contact centers or banking, strong...

Manager, Contact Center Transformation and Quality Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact. Job Overview At Citi, we connect millions of people...

A global financial services company based in Hong Kong is seeking a Manager for Contact Center Transformation and Quality. The successful candidate will translate business needs into clear digital solutions, enhance client experiences, and implement process improvements through digital transformation initiatives. Applicants should have 2-5 years of relevant...

Manager, Contact Center Transformation and Quality Add expected salary to your profile for insights Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact. Job...

At Citi , we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help...

A prominent cultural institution in Hong Kong seeks a Customer Service Manager to oversee a dynamic team dedicated to delivering exceptional customer service. The successful candidate will have a strong background in contact centre management and public service engagement. The role includes training staff, enhancing service delivery, and coordinating with...

Some careers have more impact than others. If you’re looking for a role where you can continue to make an impression, take the next step at HSBC where your contributions will always be valued. Wealth and Personal Banking (WPB) helps deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and...

Assistant Manager - Contact Centre and Remote Channel Wealth and Personal Banking (WPB) helps deliver on HSBC's purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best‑in‑class, mobile‑first capabilities and exceptional people. Our international network and breadth...

Director, Distribution Transformation Join to apply for the Director, Distribution Transformation role at Manulife. 2 days ago Be among the first 25 applicants The Opportunity An opportunity to join Manulife’s Asia Regional Distribution team, playing a critical role in shaping and executing the overall strategy within a fit-for-purpose governance...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on....