Customer Service Executive

A leading testing and inspection company based in Hong Kong is looking for a Customer Service Executive. The role involves handling enquiries, preparing proposals, and ensuring excellent customer service. Candidates should have at least 3 years of experience in customer services and possess good communication skills in both English and Chinese, including...

Customer Service Executive (Chemical, Electrical & Electronics Products) Responsibilities include: Handle incoming email and phone enquiries. Prepare proposals, quotations, and agreements for customers. Provide technical solutions to customers. Communicate with laboratory staff on sample handling and test requirements to ensure proper job management....

A leading inspection and certification company in Hong Kong is seeking a Customer Service Executive. This role involves handling customer inquiries, preparing proposals, and providing technical solutions related to chemical, electrical, and electronic products. Candidates should possess a higher diploma in a chemistry-related field and demonstrate strong...

Responsibilities Lead and manage the customer service team to deliver high-quality support to online customers Develop and monitor Key Performance Indicators (KPIs) to ensure team efficiency and outstanding service standards Oversee the effective use of ticketing systems for timely and professional responses to customer inquiries, including product...

A leading retailer in Hong Kong is seeking a Customer Service Supervisor to manage the customer service team. This role involves developing KPIs, ensuring compliance with website policies, and resolving customer complaints effectively. The ideal candidate will have a Bachelor's degree and at least 5 years of supervisory experience in customer service, with a...

Customer Officer (Travel, Concierge and Lifestyle services) 1 week ago Be among the first 25 applicants Responsibilities Answering incoming calls and WhatsApp inquiries from customers in a call centre environment and assisting with various requests such as golf bookings, dining reservations, travel recommendations, and mobile services Ensuring a pleasant...

Responsibilities Being responsible for handling Air Export Customer booking acceptance, reports and client-system update efficiently and accurately; Keep close contact and coordinate with international clients and local/overseas colleagues via both emails and phone calls with a professional customer service manner; Perform any ad-hoc duties when required....

Senior Chemist/Technical Service Executive Provide technical support internally and externally, focus one Electrical and Electronic Technology product testing. Review technical details of test result in case questioned by client. To undertake other tasks as might reasonably requested from time to time by supervisor. Support external & internal seminar...

Provide quality services and enhance relationship with tenants by handling telephone enquiries, referring emergencies to appropriate staff, drafting notices / replies to residents promptly. Handle complaints and liaise with tenants. Assist in conducting home visit, administering tenancy issues and abuse of housing resources. Compile and generate reports from...

Vacancy Notification Circular No. NTE Position : Executive Assistant II (Administrative Services) Rank : Executive Assistant II Department / Cluster : Administrative Services Division, New Territories East Cluster Pay : HK$19,764 to HK$24,023 per month Up to 5% of total basic salary as end‑of‑contract gratuity may be offered to contract staff upon...