(HKG) Specialist, Air Export Customer Service

A logistics company in Hong Kong is seeking a Customer Service Representative to handle Air Export Customer bookings. The ideal candidate will have 1-3 years of relevant experience in freight forwarding, strong communication skills in English and Chinese, and proficiency in MS Word and Excel. This position involves close coordination with international...

Responsibilities Our team provides customer support services for our software. Provide quality customer service to all of our customers through phone and email. Provide advice to customers on usage and other queries in timely manner. Register calls to logging system. Provide training to customers on use of software products. Assist in customer registration....

Responsibilities Lead and manage the customer service team to deliver high-quality support to online customers Develop and monitor Key Performance Indicators (KPIs) to ensure team efficiency and outstanding service standards Oversee the effective use of ticketing systems for timely and professional responses to customer inquiries, including product...

Handle enquiries, client instructions, complaints with investigation and providing corrective action plan in a timely manner. Prepare proposal, quotation for the customer. Provide excellent customer services and maintain good relationship with clients. Work closely and provide the relevant support on key customers’ request with Frontline. Communicate with...

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.This Position reports to:Marketing & Sales ManagerIn...

A leading consulting and software solutions provider in Hong Kong is seeking a Customer Support Specialist to provide exceptional service to clients via phone and email. The ideal candidate will possess excellent interpersonal skills, be fluent in Cantonese and English, and have hands-on experience with Microsoft Office. Responsibilities include advising...

A leading retailer in Hong Kong is seeking a Customer Service Supervisor to manage the customer service team. This role involves developing KPIs, ensuring compliance with website policies, and resolving customer complaints effectively. The ideal candidate will have a Bachelor's degree and at least 5 years of supervisory experience in customer service, with a...

A leading testing and inspection company based in Hong Kong is looking for a Customer Service Executive. The role involves handling enquiries, preparing proposals, and ensuring excellent customer service. Candidates should have at least 3 years of experience in customer services and possess good communication skills in both English and Chinese, including...

A leading inspection and certification company in Hong Kong is seeking a Customer Service Executive. This role involves handling customer inquiries, preparing proposals, and providing technical solutions related to chemical, electrical, and electronic products. Candidates should possess a higher diploma in a chemistry-related field and demonstrate strong...

Some careers have more impact than others. If you’re looking for a role where you can continue to make an impression, take the next step at HSBC where your contributions will always be valued. Wealth and Personal Banking (WPB) helps deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and...