Assistant Academic Service Manager
7 days ago
Assistant Academic Service Manager (REG) - (25002FF) Hong Kong Metropolitan University (HKMU) is a modern, vibrant and dynamic university that tailors its professional programmes to market trends. HKMU is the first University of Applied Sciences (UAS) in Hong Kong and is committed to enhancing recognition of vocational and professional education and nurturing talents with both applied skills and knowledge. Major Duties and Responsibilities Lead a small team of supporting staff in delivering administrative services in the Undergraduate Admissions Team of the Registry. Administer student admission for undergraduate (UG) programmes, including JUPAS and non-JUPAS admissions, and contribute to strategic enhancements in the admissions area. Oversee the UG Admission counter and daily office operations, provide guidance to counter staff, handle complex customer inquiries, and develop operating rules and guidelines for counter operations. Prepare data and statistical reports for UG admissions. Liaise with academic/administrative units and external parties on admissions and related functions. Assist in the development and implementation of system enhancements to suit the needs of admissions. Assist in the review and implementation of policies, regulations, and procedures related to admissions. Provide administrative support to committees. Perform other duties as assigned by the Registrar or delegates. Candidate Requirements A recognised degree with at least 3 years of post‑qualification experience in administration and supervision, preferably in student admissions at tertiary institutions (experience with JUPAS/non‑JUPAS is desirable). Good command of both written and spoken English and Chinese, including Putonghua. Knowledge of admissions systems, regulatory compliance, and customer service best practices. Strong interpersonal, communication and data analytics skills. Strong organisational and problem‑solving skills. Good analytical abilities, with proficiency in data tools (e.g., Excel, statistical software). Capable of working independently and collaboratively within a team. Strong commitment to work, with the ability to work under pressure and adapt to new changes and technologies. Terms and Conditions for Appointment An attractive remuneration package, including basic salary, an end‑of‑contract gratuity and discretionary incentive payment (where applicable), will be offered to the right candidates. Generous annual leave, staff‑development sponsorships, medical and dental benefits, and life insurance coverage will also be provided. How to Apply Candidates who are interested in joining us may submit their applications via the University’s eRecruitment System. The personal data collected will be used for the purpose of considering your application for employment. If you are not contacted by the University within eight weeks from the closing date of application, you may assume that your application was unsuccessful. Job Details Full‑time Non‑AcademicRegistryClosing Date: 21/Nov/2025, 11:59:00 PM #J-18808-Ljbffr
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