Business Application Support
5 days ago
Direct message the job poster from The Adecco Group
Our client is a global bank and they are looking for a Business Application Support & Analyst to join their team.
Responsibilities
- The role involves a mix of production support and business analysis.
- Conduct functional and technical support on Research Website, CRM, Research workflow & distribution system.
- Work closely with vendor and global development & application support teams to ensure smooth delivery of functional and technical requirements.
- Conduct system Quality Assurance Testing and assist in User Acceptance Testing. Perform production deployment and system upgrades.
- Analyze business requirements and provide support & solutions.
- Assist in project rollout and communicate timelines to business stakeholders.
- Management and tracking of daily production problems and user requests.
Experience
- Good command of English and Mandarin.
- Process automation with Python and Shell scripting.
- Experience in web-based applications, web analytics, and data security.
- Hands-on experience with SQL.
- Hands-on experience with Excel / VBA and Java.
- Hands-on experience with Linux and Windows OS.
- Exposure to system monitoring tools like Dynatrace and Geneos.
- Self-learner, diligent, dependable, and result-driven team player.
- Working experience in a fast-paced environment is an added advantage.
- Good communication and interpersonal skills.
- Excellent problem-solving skills.
Education
- Degree in IT/Computer Science with 8+ years' experience in software development and support.
Mid-Senior level
Employment typeFull-time
Job functionInformation Technology
IndustriesBanking, Investment Banking, and Financial Services
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