IT Support Officer
5 days ago
IT Support Officer Our client is a global company with a long history of creating market‑leading outdoor products, home and professional use. They are professional and listen to all our customers no matter where they are, constantly exploring new opportunities to develop their outdoor products and solutions. With nearly 40,000 retailers and repair workshops around the world, they are recruiting one IT Support Officer to join their IT team in Hong Kong Office. Job Responsibilities Report to: Head of IT, APAC Oversight and technical assistance to regional head office and branch staff related to IT issues. Ensure proper maintenance of computer peripherals, printer, networking, internet & e‑mail, security, data backup and recovery. Assist in installing software, network, internet, email, printer and updating antivirus for all head office and branches. Follow up on maintenance support for IT systems within APAC. Train and guide users on using new software. PC maintenance and troubleshooting. Job Requirements Educational background in IT/MIS at BSc degree or related fields with 2 years of related experience is an advantage. Good skills in workplace/client‑side installation and maintenance of the network and IT computer‑related equipment. Fundamental knowledge of telecommunication connectivity, Windows Server, SQL database, Linux and MS Azure Cloud. Willing to travel to China and overseas sites by inquiry. Good command of spoken and written English and Chinese. Business travel is required, when available. Strong commitment to work and ability to work independently in a team spirit. Ability to problem‑solve and good communication skills. Good integrity, positive attitude, helpfulness, competence and motivation. Benefits Official working hour: 08:30–17:30, flexi‑hour. 12 days annual leave initially (+1 per year up to 20 days maximum). 3‑month probation. Group medical (incl. spouse and children), Group life insurance, 1 day birthday leave. We offer an attractive remuneration package including a 5‑day work week and other benefits to the right candidate. Interested parties please send a full resume including current salary, expected salary and availability to Phone: +852 2334 8870 for recruiting inquiries. #J-18808-Ljbffr
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