Desk-side Support Officer
4 days ago
Senior IT Support Officer (6-Month Contract) Manage and respond to a 24-hour hotline for VIP users. Administer user accounts, including Microsoft Active Directory (AD), email systems, print queues, and shared drives. Install, relocate, and troubleshoot computer hardware (laptops, LCDs, mobile devices, printers, IP phones). Install, de‑install, and troubleshoot OA standard software; elevate non‑standard software issues as necessary. Troubleshoot network cables and ports. Maintain hardware/software inventory and conduct annual stock takes. Provide front‑end support for Bloomberg and Reuters applications. Assist in the annual Business Continuity Plan (BCP) drill. Assist in the disposal of IT equipment per internal procedures. Qualifications and Experience Education: Tertiary education in computer science or related disciplines. Experience: Team Lead: Minimum five years of IT service experience, with at least three years in the Banking or Finance sector. Officer: Minimum three years of IT service experience, with at least one year in the Banking or Finance sector. Good telephone manner and attitude; flexible, cooperative, and eager to learn. Hands‑on experience with Microsoft Windows 10/11, Microsoft Office 2016 or later, Microsoft Outlook, and local networks. Experience in repairing/supporting desktop computers, laptops, LCDs, printers, or IP phones is an advantage. Certifications such as VCP, MOS, and/or CCNA are a plus. Well‑developed interpersonal and communication skills. Proficient in spoken English, Cantonese, and Putonghua; able to write reports and emails in English and Chinese. Application Questions How many years' experience do you have as a Support Officer? Which of the following statements best describes your right to work in Hong Kong? Which of the following languages are you fluent in? What's your expected monthly basic salary? #J-18808-Ljbffr
-
Equities Middle Office Desk Support Analyst
3 hours ago
Kowloon, Hong Kong SAR China ManpowerGroup Greater China Hong Kong and Macau Full timeA leading global bank in Hong Kong is seeking an experienced Analyst/Associate for Equities Middle Office Desk Support. You will be responsible for general trade support functions within Securities Financing and Equities Derivatives, which include new trades capture, life-cycle events management, and trade reconciliation. The ideal candidate will have 3-5...
-
IT Helpdesk Officer
6 days ago
Kowloon, Hong Kong SAR China CL Technical Services Ltd. Full timeSenior IT Support Officer (6-Month Contract) Wan Chai District, HK Acting as the first level of front-line IT contact for end users Daily operational control and management of the Incident/Request Process and services fulfillment Ensure all IT incidents and users requests are properly logged, responded and escalated per the pre-defined SLAs. Ensure prompt...
-
Part-Time IT Support
6 days ago
Kowloon, Hong Kong SAR China SSC Limited Full timePart-time Technical Support Officer Hong Kong Sports Institute Ltd, Fo Tan, Sha Tin District, HK Responsibilities Microsoft Power Automate and Power BI supporting Routine Backup checking Daily Internet, Windows Server and server room monitoring Office VIP supporting General PC and Mobile Devices supporting Desktop application supporting (Example: MS office,...
-
Kowloon, Hong Kong SAR China ManpowerGroup Greater China Hong Kong and Macau Full timeAs one of the world’s largest banking and financial services organisations, HSBC has been connecting customers to opportunities since 1865. With operations in 63 countries and territories, HSBC’s unparalleled international network links developed and emerging markets, and spans the world’s largest and fastest-growing trade corridors. The bank serves...
-
Kowloon, Hong Kong SAR China The Royal Garden Full timeSenior Front Desk Officer/ Front Desk Officer (5-day work week) Responsible for check-in and check-out procedures and providing guest services with the highest level and quality standards established by the Hotel. Handle customer inquiries and complaints in a timely and professional manner. If necessary, promptly report to their superiors. Coordinate with...
-
IT Service Desk Specialist
6 days ago
Kowloon, Hong Kong SAR China Leadingnation Full timeA leading IT service provider in Hong Kong is seeking a service desk support professional with 2-3 years of experience. Responsibilities include managing IT incidents, providing tier 1 support, and ensuring effective communication with end users. Candidates should possess a good knowledge of MS Office 365 and be fluent in both English and Chinese. This is a...
-
IT Service Desk Officer
6 days ago
Kowloon, Hong Kong SAR China Leadingnation Full timeJob Duties Acting as the frontline IT contact for end users Daily operational control and management of the Incident/Request Process and services fulfillment Ensure all IT incidents and users requests are properly logged, responded and escalated per the pre-defined SLAs. Ensure prompt response and communication to users Track and report the status of all...
-
VIP IT Desk-Side Support Lead
4 days ago
Kowloon, Hong Kong SAR China Automated Systems (HK) Ltd Full timeA leading IT services company in Hong Kong is looking for a Senior IT Support Officer on a 6-month contract to manage a 24-hour hotline for VIP users and administer user accounts. Candidates should possess a tertiary education in computer science and significant IT service experience, preferably in Banking or Finance. Proficiency in spoken English,...
-
Bilingual Front Desk
6 days ago
Kowloon, Hong Kong SAR China Paragon Asia Holding Limited Full timeA property management company in Hong Kong is seeking an Administrative Assistant/Front Desk Receptionist to provide daily administrative support and handle front desk duties. The ideal candidate will possess a diploma, have at least 1 year of relevant experience, and be fluent in Cantonese, English, and Mandarin. The role requires strong organizational and...
-
Field Service Engineer: Desk‑side Support
6 days ago
Kowloon, Hong Kong SAR China RIPEN Limited Full timeA tech support company is looking for candidates for a role in Hong Kong. The position involves providing day-to-day field support in customers' offices. Responsibilities include troubleshooting desktops and printers, performing monthly housekeeping tasks, and preparing service reports. The ideal applicant will have at least F.6 education, strong...