IT Service Desk Officer
6 days ago
Job Duties Acting as the frontline IT contact for end users Daily operational control and management of the Incident/Request Process and services fulfillment Ensure all IT incidents and users requests are properly logged, responded and escalated per the pre-defined SLAs. Ensure prompt response and communication to users Track and report the status of all critical incidents to management Develop, review and update the IT SOPs, policies and procedures Coordinate and provide support to IAM users access management Provide Tier 1 support on applications Support the projects of MS patches/releases management, desktops support and PC & printer installations Job Requirement F.5 or above At least 2-3 years' experience in service desk support Work experience in services desk or technical support to handle IT incidents and queries from end-users Good knowledge of MS Office 365 products Full awareness of the IT incidents management workflow and delivery of service desk services Knowledge of tier 1 to 2 IT support in the services desk environment. Proficient in English & Chinese If interested for the above position, please send detailed resume with current and expected salary as well as date of availability by sending email to For more job opportunity, please visit our website: The personal information is collected strictly for recruitment purpose only. #J-18808-Ljbffr
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IT Helpdesk Officer
6 days ago
Kowloon, Hong Kong SAR China CL Technical Services Ltd. Full timeSenior IT Support Officer (6-Month Contract) Wan Chai District, HK Acting as the first level of front-line IT contact for end users Daily operational control and management of the Incident/Request Process and services fulfillment Ensure all IT incidents and users requests are properly logged, responded and escalated per the pre-defined SLAs. Ensure prompt...
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Kowloon, Hong Kong SAR China The Royal Garden Full timeSenior Front Desk Officer/ Front Desk Officer (5-day work week) Responsible for check-in and check-out procedures and providing guest services with the highest level and quality standards established by the Hotel. Handle customer inquiries and complaints in a timely and professional manner. If necessary, promptly report to their superiors. Coordinate with...
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IT Service Desk Specialist
6 days ago
Kowloon, Hong Kong SAR China Leadingnation Full timeA leading IT service provider in Hong Kong is seeking a service desk support professional with 2-3 years of experience. Responsibilities include managing IT incidents, providing tier 1 support, and ensuring effective communication with end users. Candidates should possess a good knowledge of MS Office 365 and be fluent in both English and Chinese. This is a...
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Power Platform
6 days ago
Kowloon, Hong Kong SAR China ADECCO Personnel Limited Full timeA leading recruitment agency in Hong Kong is seeking an Application System Support professional for a MNC Retail Group. The ideal candidate will be responsible for developing and maintaining applications using Microsoft Power Platform to streamline processes and support IT service desks for Microsoft 365. Candidates should have proficiency in both Microsoft...
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Service Desk Support
6 days ago
Kowloon, Hong Kong SAR China Function One Computer Services Full timeService Desk Support (Japanese Speaking) Function One Computer Services was established in 1999. We're a leading IT managed service provider in Asia, offering a wide range of services including MSP (Infrastructure), MRSP (Retail), MSSP (Security) and IOT. We have set up our offices, helpdesk centres and SNOC (Security & Networking Operations Centre) in Hong...
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Bilingual Front Desk
6 days ago
Kowloon, Hong Kong SAR China Kaizen CPA Limited Full timeA prestigious CPA firm in Hong Kong seeks a dedicated Receptionist to manage front desk operations. The ideal candidate is fluent in spoken and written English, Cantonese, and Mandarin, and has good communication and customer service skills. Responsibilities include greeting visitors, answering calls, and providing clerical support for daily business...
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Kowloon, Hong Kong SAR China Paragon Asia Holding Limited Full timeAdministrative Assistant/Front Desk Receptionist Administrative Assistant/Front Desk Receptionist How you will make an impact: Assist daily administrative tasks and clerical support to the property management office. Handle front desk reception duties, welcoming visitors and event guidance, and work closely with the operations team. Prepare data entry,...
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Bilingual Front Desk
6 days ago
Kowloon, Hong Kong SAR China Paragon Asia Holding Limited Full timeA property management company in Hong Kong is seeking an Administrative Assistant/Front Desk Receptionist to provide daily administrative support and handle front desk duties. The ideal candidate will possess a diploma, have at least 1 year of relevant experience, and be fluent in Cantonese, English, and Mandarin. The role requires strong organizational and...
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Front Desk Guest Experience Lead
6 days ago
Kowloon, Hong Kong SAR China Marco Polo Hongkong Hotel Full timeA prestigious hotel in Hong Kong seeks a Front Desk Supervisor to oversee operations, ensure high-quality service, and provide training to staff. Candidates should have a tertiary education in Hospitality Management and at least 2 years of hotel or customer service experience. Fluency in spoken English and Mandarin is essential. The role entails supervising...
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Customer Experience Officer
6 days ago
Kowloon, Hong Kong SAR China Harmony New Energy Auto Service (Hong Kong) Limited Full timeResponsibilities Responsible for showroom customer services, such as answering calls, welcoming guests, and managing the front desk area Ensure great customer experience and answer enquiries in a proactive and positive manner Establish and maintain good relationship with customers Carry out administration work as required Qualifications Tertiary educated or...