Senior Officer
24 hours ago
Senior Officer / Officer, Broker Support Chow Tai Fook Life Insurance Company Limited (Incorporated in Bermuda with limited liability; "CTF Life" is proud of its rich, nearly 40-year legacy in Hong Kong. CTF Life is a wholly-owned subsidiary of NWS Holdings Limited and one of the most well-established life insurance companies in Hong Kong. As a member of Chow Tai Fook Enterprises Limited, CTF Life consistently strengthens its collaboration with the diverse conglomerate of the Cheng family ("Chow Tai Fook Group" or "the Group") to support customers and their loved ones in navigating life's journey with personalised planning solutions, lifelong protection and diverse lifestyle experiences. By leveraging the Group's robust financial strength and strategic investments across the globe, CTF Life aspires to become a leading insurance company in the Greater Bay Area while continuously creating value beyond insurance. Responsibilities Provide support to sales channels (Brokers and Bancassurance segments) to facilitate business growth. Manage customer enquiries via hotmail and email, and ensure timely follow-up on outstanding requirements. Process new business applications and service requests while maintaining agreed service levels. Communicate regularly with customers from various sales channels to ensure consistent delivery of updates, changes, and new information. Ensure all customer and business partner complaints are acknowledged and resolved promptly in accordance with the company's service standards. Handle ad-hoc assignments from the supervisor, such as preparing User Requirement Specifications (URS) and conducting User Acceptance Testing (UAT). Qualifications Bachelor's degree in Business Administration, Financial Services, or a related discipline. 5 years of customer service experience in insurance operations. Possession of IIQE Papers 1, 3, and 5 is required. Strong understanding of daily customer service operations across multiple channels. In-depth knowledge of investment-linked and protection insurance products. Exceptional customer service and communication skills across all levels. Demonstrated ability to work independently with minimal supervision. Strong interpersonal skills to effectively build and maintain internal and external relationships. Personal Information Collection Statement At Chow Tai Fook Life Insurance Company Limited ("the Company") we respect the privacy of your personal data and are committed to fully complying with the Personal Data (Privacy) Ordinance ("the Ordinance"). The personal data that we collect and/or hold (whether contained in this application form or otherwise obtained) includes your personal details, contact information, education and training details, employment details, financial details, and information on your social circumstances. Provision of personal data by you is mandatory for selection purposes. Personal data collected through this application will be used by the Company to assess your suitability to assume the job duties of the position for which you have applied. The Company may not be able to process your application if you fail to provide your personal data. Applicants not contacted within four weeks after the interview / test may consider their application unsuccessful. The information provided will be kept for 2 years for consideration of other suitable posts. #J-18808-Ljbffr
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Officer, CS
5 days ago
Kowloon, Hong Kong SAR China Senior Citizen Home Safety Association Full timeOfficer, CS & Quality Assurance ( 3 Years Contract) Perform call monitoring and assessment independently to evaluate call agent performance, identify and offer constructive feedback for improvement to Contact Centre team. Perform qualitative analysis to drive continuous improvement. Participate in calibration sessions with relevant internal stakeholders to...
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Officer, Fundraising
5 days ago
Kowloon, Hong Kong SAR China Senior Citizen Home Safety Association Full timeResponsibilities Coordinate and implement fundraising activities to achieve the objective of department Assist in preparing promotional write up, donor acquisition materials and fundraising proposals Manage and develop online / offline donation and promotion platforms from planning, production, operation to promotion Handle donation report and manage the...
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Quality Assurance
5 days ago
Kowloon, Hong Kong SAR China Senior Citizen Home Safety Association Full timeA prominent social enterprise in Hong Kong seeks an Officer for CS & Quality Assurance under a 3-year contract. This role involves monitoring call agent performance, conducting qualitative analyses, and providing training to enhance service levels. Candidates should have over 3 years of experience in quality assurance, particularly in customer service...
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Fundraising & Donor Engagement Officer
5 days ago
Kowloon, Hong Kong SAR China Senior Citizen Home Safety Association Full timeA charitable organization in Hong Kong is seeking a Fundraising Coordinator responsible for coordinating and implementing fundraising activities. Candidates should have over 2 years of experience in fundraising, effective communication skills, and be self-motivated. Proficiency in both English and Chinese is required. This position offers an opportunity to...
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Administrative Senior/Officer
5 days ago
Kowloon, Hong Kong SAR China Pex HR Services Limited Full timeOur client is cordially inviting potential candidates for the following post: Responsibilities Provide professional administrative services for office, and handle personal & household matters for senior management. Responsible for flight, transportation, hotel booking and travel insurance of business trips. Supervise admin team in office admin supports...
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Senior Location Officer
5 days ago
Kowloon, Hong Kong SAR China Delken Group Limited Full timeOur client is a Global Electrical Company. They are currently seeking for a Senior Location Officer to join their team. Senior Location Officer Duties Manage service providers and suppliers to ensure proper service delivery Assist department head to oversee office daily operations, carry out office renovation and improvement projects Oversee entire payment...
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Senior Property Officer
24 hours ago
Kowloon, Hong Kong SAR China Parkland Property Management Limited Full timeSenior Property Officer , Property Officer Add expected salary to your profile for insights Conversant with the DMC/BMO and related ordinance Holder of Property Management Practitioner (Tier 2) License is an advanced 2-3 years property management experience Unlock job insights AI Job match analysis Salary match Number of applicants We are specializing in...
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SENIOR MAINTENANCE OFFICER
5 days ago
Kowloon, Hong Kong SAR China Whampoa Property Management Limited Full timeSENIOR MAINTENANCE OFFICER / MAINTENANCE OFFICER / ASSISTANT MAINTENANCE OFFICER Degree or Higher Diploma holder in Building Engineering, Electrical Engineering, Mechanical Engineering, Building Services or related disciplines Minimum 6 years’ relevant working experience Holder of safety card Holder of grade “A" registered electrical worker preferred...
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Procurement Officer
5 days ago
Kowloon, Hong Kong SAR China STRONGLY INTERNATIONAL LIMITED Full timeProcurement Officer / Senior Procurement Officer Candidate with more experience will be considered as Senior Procurement Officer. Responsibilities Apply purchasing policy between potential suppliers and businesses with respect to the scope of works on specifications, quotations and purchase orders. Manage a wide range of purchasing activities including store...
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Senior Safety Officer
5 days ago
Kowloon, Hong Kong SAR China Kin Wing Engineering Company Limited Full timeKin Wing Engineering Registered Safety Officer / Assistant Safety Officer Ensure that all safety regulations and standards are strictly followed on the construction site. Support the safety supervision for construction sites. Maintain accurate records of safety inspections and incidents, and coordinate safety training and meetings. Be responsible for...