IT Support Specialist: Multi-Platform Help Desk

Responsibilities Respond to user inquiries via phone, email, or ticketing system. Troubleshooting: Diagnose and resolve common hardware, software, and network issues. Account Management: Handle password resets, account lockouts, and basic access requests. Device Setup: Assist with workstation, printer, and peripheral installations. Documentation: Log...

A financial services firm in Hong Kong seeks a Help Desk Support Specialist to provide IT support. Responsibilities include responding to user inquiries, troubleshooting common hardware and software issues, and assisting with installations. Candidates should have a diploma in IT or a related field and 1-3 years of experience. Strong problem-solving skills...

IT Desk Support – Hong Kong We’re looking for an IT Desk Support / System Administrator to join our team in Hong Kong. In this role, you’ll help build and maintain the desktop and user-space infrastructure that powers a fast-paced trading environment. You’ll be working with a team that designs, automates, and scales the systems behind our...

A leading global consulting firm in Hong Kong seeks a Senior Site Support Specialist to provide critical IT support. This role involves troubleshooting Windows platforms, managing service desk tickets, and ensuring positive client experiences. Ideal candidates will have a relevant Bachelor's degree, a strong customer service mindset, and IT troubleshooting...

Lane Crawford is an internationally renowned luxury department store with over 175 years of success, delivering an exceptional and eclectic product curation with dynamic Asian spirit and values. As the Technology Service Engineer, you will be part of the team to provide vital L2 support for our critical trading, settlement, and reporting applications. This...

A leading sports retailer is seeking a Customer Service Assistant in Hong Kong. This role involves greeting users, assisting with purchases, and supporting the checkout and service desk area. Ideal candidates enjoy helping others, are polite and detail-oriented, and can work at least two shifts weekly, including weekends. Join a dynamic team with a...

A leading sports retailer in Hong Kong is seeking a Customer Service Assistant to support users at the checkout and service desk area. You will help customers with purchases, process payments, and provide assistance during busy weekends and holidays. The ideal candidate enjoys helping people, is responsible and detail-focused, and can commit to at least two...

Responsibilities Contacting clients to find out the nature of the problem. Traveling to the client’s location or connecting via a remote link. Troubleshooting hardware and software issues. Installing and maintaining hardware and computer peripherals. Installing and upgrading operating systems and computer software. Troubleshooting networking and connection...

A leading food and beverage group in Hong Kong is seeking an IT support specialist to provide help desk support and technical solutions to users. Responsibilities include maintaining IT systems, supporting Office 365 and VMware environments, and managing IT hardware procurement. The ideal candidate has at least 3 years of relevant experience, holds a diploma...

Our client, a leading global investment bank, is seeking an End User Support Specialist to join their team. Responsibilities: Serve as the primary point of contact for VIP users, delivering high-touch, high-quality technical support. Respond swiftly and effectively to VIP user issues, minimizing workflow disruptions. Install, configure, and troubleshoot...