Section Head, Operations

3 days ago


hong kong, Hong Kong SAR China Bank of Communications (Hong Kong) Limited Full time

Responsibilities:

  • Lead the team to work with business stakeholders to identify, develop, implement and monitor system and operational solutions to meet and exceed retail banking objectives
  • Establish and maintain operational procedures on deposit, money transfer and wealth management that fulfill regulatory requirements and ensure operational efficiencies and customer friendliness at the same time
  • Monitor and ensure the compliances of operational procedures by the retail frontline units
  • Drive business process re-engineering and compliance enhancement initiatives in accordance with retail banking directions
  • Liaise with internal and external parties for the most effective and efficient progress and delivery of projects and initiatives

Requirements:

  • Degree holder in Computer Science, Business Administration, Information Systems or related disciplines and with a minimum of 10 years’ experience in retail banking operations in a supervisory role.
  • Strong leadership skills and able to lead and manage a team of professional business analysts and retail banking operations managers.
  • Strong inter-personal skills with a drive to deliver quality solution, and the ability to build and manage cordial working relationship with counterparts.
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