Hong Kong Tramways | Control Room Supervisor

2 days ago


hong kong, Hong Kong SAR China Hong Kong Tramways Full time
Mission

Hong Kong Tramways has been serving Hong Kong since 1904. It has been keeping up efforts in developing a worldwide recognized icon, while offering the greenest, the most affordable, and the most joyful transport mode in Hong Kong.

Hong Kong Tramways is owned by RATP Dev Group.

Profile

About this role:

As a Control Room Supervisor, you will play a crucial role in identifying and providing appropriate resolution to frontline operation staff, deploying suitable staff to handle and resolve issues. You will also need to liaise with the engineering team and external parties to request assistance or update the situation when necessary.

Job Responsibilities:
  • Handling telephone calls from internal and external parties related to emergency, urgent, and non-urgent situations.
  • Assessing, controlling, and arranging inspectors and appropriate resolutions when receiving queries and requests for assistance from frontline staff.
  • Deploying inspectors to handle incidents along the tram lane and maintaining close liaison to achieve the latest situation.
  • Liaising with the engineering team and external parties to request assistance or update the situation when necessary.
  • Providing accurate and legible documentation, both handwritten and digitalized, relating to daily operations, incident reports, and fax documents to external parties.
  • Utilizing the dispatch system for inputting frontline staff overtime records, updating the daily roster in real time, and generating reports for daily operational purposes.
  • Providing operation and incident information to the management team in a timely manner.
  • Collaborating closely with maintenance to improve the impact in case of degraded mode.
Requirements:
  • Degree/Higher Diploma holder in Logistics/Transportation/Engineering or other related fields.
  • At least 4 years of relevant working experience.
  • Strong organizational, communication, analytical, and planning skills.
  • Ability to work in a fast-paced environment and manage multiple tasks effectively.
  • Good command of written and spoken English and Chinese.
  • Proficient in MS Office applications and Chinese Word Processing.
  • Knowledge of transport operations and maintenance processes is an advantage.
  • Previous experience in a transportation or operations environment is preferred.

A competitive compensation package will be offered to the right candidate. Interested parties please apply by sending your CV stating expected salary, available starting date, and contact number by clicking "Apply Now". Personal data collected will be used for recruitment purposes only.

#J-18808-Ljbffr

  • hong kong, Hong Kong SAR China Kai Tak Sports Park Full time

    Hong Kong, Hong Kong SAR, Hong Kong Safety & Security The incumbent will be responsible for the supervision of Security Control Room Officers, assisting in the monitoring and operating of all security systems to ensure the safety and protection of the public, guests, visitors, employees, contractors (stakeholders) and assets throughout the Kai Tak Sports...


  • Hong Kong, Hong Kong SAR China Pure Hong Kong Full time

    The Role As part of an expanding Control Room Compliance Compliance Team, you will be reporting to the Regional Head of Compliance.  You will be responsible for the maintenance of watch lists and restricted lists, renewing and continuing the development of Chinese Wall policies, and handling conflict analysis.  You will be responsible for...


  • Hong Kong, Central and Western District, Hong Kong SAR China Larson Maddox Full time

    About Larson MaddoxLarson Maddox is a leading investment bank in Hong Kong, committed to excellence in financial services. Our dynamic team ensures compliance and operational integrity while supporting clients' diverse needs.Key Responsibilities:Monitor control room communications for regulatory compliance.Conduct conflicts of interest checks to identify...

  • Control Room Associate

    21 hours ago


    Hong Kong, Hong Kong SAR China Larson Maddox Full time

    CLIENT BACKGROUND Join a leading investment bank in Hong Kong, where we are committed to excellence in financial services. Our dynamic team is dedicated to ensuring compliance and operational integrity while supporting our clients' diverse needs. JOB RESPONSIBILITY Monitor and manage communication within the control room to ensure compliance with...


  • Hong Kong, Hong Kong SAR China BOC International Full time

    The Role VP, Head of Control Room, Legal & Compliance Division Key Accountabilities Responsible for the development and implementation of appropriate compliance process, systems and controls for the Control Room and investment banking / corporate financing (IBD) function, including staff dealing policy and monitoring, maintenance of watch and restricted...


  • Hong Kong, Hong Kong SAR China Gravitas Recruitment Group Full time

    Key Responsibilities: Conduct thorough research and analysis related to potential conflicts of interest. Manage and maintain watchlists and restricted lists to ensure compliance with regulatory requirements. Collaborate with the IBD team to assess and provide compliance guidance on transactions and activities. Monitor market developments and assess their...


  • hong kong, Hong Kong SAR China HONG KONG SPORTS INSTITUTE LIMITED Full time

    THE JOB Reporting to the Public Affairs & Marketing Manager, the Administrative Assistant will be responsible for the following duties: Handle enquiries and complaints from internal departments, the media, potential sponsors and the public; Assist in the preparatory work of Corporate Events e.g. compilation of invitation list, calling the media, monitoring...


  • Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full time

    Job Summary: We are seeking a highly skilled Data Centre Security Supervisor to join our team at Bank Of China (Hong Kong) Limited. The successful candidate will be responsible for ensuring the security and integrity of our data centres, including managing access control, monitoring CCTV systems, and conducting regular patrols.About You: To succeed in this...


  • hong kong, Hong Kong SAR China Hong Kong Airlines Ltd Full time

    Update your details, view your application and progress. If you would like to pursue a career with ample training and development opportunities, then look no further than Hong Kong Airlines. We provide professional training and career development opportunities for those who are prepared to grow with an energetic company. Due to rapid expansion, we are...


  • Hong Kong, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full time

    Responsibilities: Design and prepare various routine monitoring and compliance report for Global Markets operational risks. Follow up on various operational incidents and conduct independent assessment and analysis on the cases Write kinds of internal self-assessment and different gap analysis reports on internal control and compliance mechanism Formulate...

  • Compliance Officer

    3 days ago


    Hong Kong, Central and Western District, Hong Kong SAR China Pure Hong Kong Full time

    Company Overview">Pure Hong Kong is a dynamic organization that prides itself on its commitment to excellence in the field of control room compliance.


  • hong kong, Hong Kong SAR China Hong Kong Airlines Ltd Full time

    Update your details, view your application and progress. If you would like to pursue a career with ample training and development opportunities, then look no further than Hong Kong Airlines. We provide professional training and career development opportunities for those who are prepared to grow with an energetic company. Due to rapid expansion, we are...


  • Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full time

    **Company Overview**MTR Corporation is a leading public transport company in Hong Kong, operating the city's iconic Mass Transit Railway system.**Job Summary**We are seeking an experienced and customer-focused individual to join our team as a High Speed Rail Station Supervisor.**Responsibilities**Serve as a station supervisor for high speed rail services,...


  • hong kong, Hong Kong SAR China AIA Hong Kong and Macau Full time

    Policy Owner Services (Hong Kong Market) - Cantonese Speaking Apply locations Cyberjaya, MY-AIA Shared Services Malaysia posted on Posted 2 Days Ago job requisition id JR-33898 At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. It’s about finding new ways to not only better people's lives, but to...


  • Hong Kong, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full time

    Responsibilities: Identify the existing and potential risk in IT operation, report the risk to supervisor and related parties in time, formulate the rectification plan and follow up. Implement effective detection and control measures to strengthen the production operation safety and effectiveness of IT Department Responsible for the communication and...


  • hong kong, Hong Kong SAR China Hong Kong Airlines Ltd Full time

    Update your details, view your application and progress. If you would like to pursue a career with ample training and development opportunities, then look no further than Hong Kong Airlines. We provide professional training and career development opportunities for those who are prepared to grow with an energetic company. Due to rapid expansion, we are...


  • hong kong, Hong Kong SAR China Hong Kong Airlines Ltd Full time

    Update your details, view your application and progress. Join Us If you would like to pursue a career with ample training and development opportunities, then look no further than Hong Kong Airlines. We provide professional training and career development opportunities for those who are prepared to grow with an energetic company. Due to rapid expansion, we...


  • Hong Kong, Central and Western District, Hong Kong SAR China International Executive Service Corps Full time

    At International Executive Service Corps, we are seeking a highly skilled and experienced Senior Administrative Supervisor to join our team.Job Description:The ideal candidate will be responsible for the efficient management of administrative support functions, ensuring seamless day-to-day operations. Key responsibilities include coordinating office/branch...


  • hong kong, Hong Kong SAR China HONG KONG SPORTS INSTITUTE LIMITED Full time

    THE JOB Reporting to the Chief Medical Executive (CME), the Medical Practitioner will be responsible for the following duties:To provide clinical services for scholarship athletes; To provide professional guidance for therapists of sports medicine centre; To conduct the annual medical screening for scholarship athletes; To provide consultation for...


  • Hong Kong, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full time

    Responsibilities: Identify the existing and potential risk in IT operation, report the risk to supervisor and related parties in time, formulate the rectification plan and follow up. Implement effective detection and control measures to strengthen the production operation safety and effectiveness of IT Department Responsible for the communication and...