Senior Business Analyst

3 days ago


Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

Some careers open more doors than others.

If you're looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Digital Business Services is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. Digital Business Services combines global expertise and technology to help keep us ahead of the competition.

We are currently seeking a high calibre professional to join our team as a Senior Business Analyst.

Principal Responsibilities

We are seeking a detail-oriented and analytical Business Analyst to join our team. The successful candidate will play a crucial role in bridging the gap between IT and the business by translating business needs into technical requirements. You will work closely with stakeholders to identify opportunities for improvement, enhance processes, and drive strategic initiatives.

  • Collaborate with stakeholders to gather, analyse, and document business requirements
  • Conduct thorough analysis of business processes and workflows to identify areas for improvement
  • Develop and maintain project documentation, including business requirements documents, use cases, and process flows
  • Facilitate workshops and meetings to elicit requirements and ensure alignment among stakeholders
  • Work closely with IT teams to translate business requirements into functional specifications
  • Assist in the development and execution of test plans to ensure solutions meet business needs
  • Monitor project progress and provide regular updates to stakeholders
  • Support change management initiatives by communicating changes and benefits to stakeholders
  • Conduct market research and competitive analysis to inform business decisions
  • Stay abreast of industry trends and best practices to recommend innovative solutions
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