Banking Customer Experience Executive

A leading bank in Hong Kong is seeking an Associate for their Contact Centre in Consumer Banking. The role focuses on providing customer service through various channels like phone and chat, ensuring customer satisfaction, and working collaboratively with a team. Candidates should be customer-focused, possess strong communication skills in both English and...

Customer Experience Executive (5-day work) About the role: This is a full‑time role as a Customer Experience Executive at FreightAmigo Services Limited, based in Kowloon Tong. You will be responsible for providing exceptional customer service to our clients through efficient and effective handling of customer inquiries and complaints. Job Responsibilities:...

A leading banking firm in Hong Kong is seeking a Counter Services Officer (Bank Teller) to handle transactions, provide excellent customer service, and cross-sell products. The ideal candidate should have at least 1 year of experience in customer service, preferably within a banking environment. Fluency in Cantonese, Putonghua, and English is required. This...

A leading financial institution in Hong Kong seeks an Officer for their Contact Centre in Consumer Banking. This role involves engaging with customers through various channels, including phone calls and social media. Responsibilities include providing product information, ensuring customer satisfaction, and collaborating with teammates to resolve issues....

A leading financial institution in Hong Kong is looking for an Officer, Specialist in their Contact Centre for Consumer Banking. This full-time role involves providing comprehensive customer service and support across various channels. Candidates should have a customer-focused mindset, good communication skills, and preferably experience in the banking...

A leading international bank in Hong Kong is seeking a professional to drive revenue optimization through conversational banking channels. You will identify monetization opportunities and enhance customer trust through innovative AI experiences. The ideal candidate should have a proven background in revenue generation, a good understanding of banking...

Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Wealth and...

Job Description - Officer, Customer Service Executive, Telemarketing, Consumer Banking (WD69065) Business Function Corporate and Investment Banking provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade finance, working capital finance, term loans...

Customer Segment & Experience Professional Add expected salary to your profile for insights Manage and grow segment portfolio through product penetration and channel usage Develop competitive customer value proposition for each banking segment & subsegment via personas development Strategize and formulate the effective business model for expanding all...

A leading financial institution in Hong Kong is seeking a Senior Officer for its Contact Centre. This role focuses on providing outstanding customer service across various channels, including phone calls, emails, and chat. Candidates should have at least a post-secondary education, communication flair, and experience in the banking or call center industry....