Banking Contact Centre Specialist — Customer Experience

A leading financial institution in Hong Kong seeks an Officer for their Contact Centre in Consumer Banking. This role involves engaging with customers through various channels, including phone calls and social media. Responsibilities include providing product information, ensuring customer satisfaction, and collaborating with teammates to resolve issues....

A leading financial institution in Hong Kong is seeking a Senior Officer for its Contact Centre. This role focuses on providing outstanding customer service across various channels, including phone calls, emails, and chat. Candidates should have at least a post-secondary education, communication flair, and experience in the banking or call center industry....

Officer, Specialist, Contact Centre, Consumer Banking Join to apply for the Officer, Specialist, Contact Centre, Consumer Banking role at DBS Bank Business Function Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology,...

Job Title Associate (Sub Team Lead), Specialist, Contact Centre, Consumer Banking (WD76827) Business Function Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the...

Officer, Specialist, Contact Centre, Consumer Banking (WD79621) Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the majority of the Bank's operational processes and...

A leading bank in Hong Kong is seeking an Associate (Sub Team Lead) for its Contact Centre in Consumer Banking. The role involves providing one-stop services to customers through various channels and requires excellent communication and interpersonal skills. Candidates should be customer-focused and ideally have experience in the banking sector. A...

Associate, Specialist, Contact Centre, Consumer Banking Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the majority of the Bank's operational processes and inspire...

Senior Officer, Specialist, Contact Centre, Consumer Banking (WD79002) Business Function Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the majority of the Bank's...

Associate (Sub Team Lead), Specialist, Contact Centre, Consumer Banking Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the majority of the Bank's operational...

A leading bank in Hong Kong is seeking an Associate for their Contact Centre in Consumer Banking. The role focuses on providing customer service through various channels like phone and chat, ensuring customer satisfaction, and working collaboratively with a team. Candidates should be customer-focused, possess strong communication skills in both English and...