Distribution Support Specialist
1 day ago
Distribution Support Specialist (Life Insurance) 5 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Responsibilities Ensure all enquiries (hotline and written) received from IFAs are handled and resolved within the performance and quality standards Handle complaints and ensure all the cases received are adequately investigated, follow through and settled upon customers’ satisfaction Provide support for IFAS and internal stakeholders in acquiring new business Provide accurate and timely client reports Develop effective working relationships with colleagues and across the other regions to ensure alignment of best working practice Support ad‑hoc projects and special tasks such as UAT, marketing campaign or product launch etc Qualifications Degree holder or equivalent preferable with minimum 3 years of experience in customer service or call centre in insurance/ banking industry Good knowledge of the insurance product and operations IIQE paper I, III and V Good organizational and time management skills whilst working accurately and to deadlines Strong complaint handling skills High proficiency in spoken and written English & Cantonese; good at Mandarin is preferable Proficiency in Word, Excel and Powerpoint Candidates with less experience may be considered as Officer Why Zurich At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right? We are an equal opportunity employer who knows that each employee is unique - that’s what makes our team so great Join us as we constantly explore new ways to protect our customers and the planet. Location(s): HK - Hong Kong Remote working: Hybrid Seniority level Mid-Senior level Employment type Full-time Job function Insurance and Financial Services #J-18808-Ljbffr
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WorkFromHome, Hong Kong SAR China Zurich Insurance Full timeA leading insurance firm in Hong Kong is seeking a Distribution Support Specialist to manage enquiries from IFAs, handle customer complaints, and provide reporting support. Ideal candidates will have at least 3 years of experience in customer service within the insurance or banking sectors and possess strong complaint handling skills. This role offers a...
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Director, Distribution Transformation
2 weeks ago
WorkFromHome, Hong Kong SAR China Manulife Full timeDirector, Distribution Transformation Join to apply for the Director, Distribution Transformation role at Manulife. 2 days ago Be among the first 25 applicants The Opportunity An opportunity to join Manulife’s Asia Regional Distribution team, playing a critical role in shaping and executing the overall strategy within a fit-for-purpose governance...
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Trade and Clients Support Specialist
1 week ago
WorkFromHome, Hong Kong SAR China Harbridge Partners Limited Full timeAdd expected salary to your profile for insights Job Title: Trade and Clients Support Specialist Location: Admiralty, Hong Kong Job Description & Responsibilities A Trade and Clients Support Specialist acts as a liaison to professional clients in the Asia-Pacific region, including broker‑dealers, hedge funds, investment managers, and proprietary trading...
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Senior Go
3 days ago
WorkFromHome, Hong Kong SAR China Canonical Full timeA leading open-sourced software provider is looking for a Senior Software Engineer to drive process improvements and support team initiatives. The successful candidate will design, deliver, and support features in a distributed system, primarily working with Go, and collaborate with a global team. Candidates should have experience in cloud automation and...
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Hybrid Distribution Compensation Analyst
1 day ago
WorkFromHome, Hong Kong SAR China Manulife Financial Full timeA leading financial services company in Hong Kong is seeking a Distribution Compensation Analyst to support the design and implementation of remuneration and incentives strategies. The ideal candidate will have a bachelor’s degree in a related field and at least 2 years of experience in the insurance industry. This role requires strong analytical skills...
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APAC Trade
1 week ago
WorkFromHome, Hong Kong SAR China Interactive Brokers Group, Inc. Full timeA global financial services firm is seeking a Trade and Clients Support Specialist in Hong Kong to serve professional clients. This role involves responding to inquiries, investigating trade issues, and meeting with institutional clients to introduce services. Candidates should possess strong product knowledge in equities and trading, with excellent English...
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Institutional Trade
1 week ago
WorkFromHome, Hong Kong SAR China Harbridge Partners Limited Full timeA financial services firm based in Hong Kong is looking for a Trade and Clients Support Specialist to manage client relationships with broker-dealers and investment managers. This role involves responding to inquiries, investigating trade issues, and meeting with institutional clients. Candidates should have a strong knowledge of financial products,...
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Client Support Specialist
1 week ago
WorkFromHome, Hong Kong SAR China ioTech Solutions Full timeOur client is a financial technology company for borderless businesses. Founded in 2014, their Global Account platform offers businesses of all sizes a single finance app for global growth. Features include multi-currency digital wallets, on-demand virtual bank accounts, worldwide payments, currency exchange, and instant Visa cards. We value innovative...
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FinTech Application Support Specialist
5 days ago
WorkFromHome, Hong Kong SAR China Solactive AG Full timeA leading index provider in Hong Kong is seeking an Application Support Specialist to maintain their high-performance index platform. The role involves supporting business users, analyzing client issues, and implementing optimizations within processes. Ideal candidates have at least 3 years of experience in application support, strong skills in SQL and...
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FinTech Application Support Specialist
3 days ago
WorkFromHome, Hong Kong SAR China Solactive AG Full timeA leading financial technology firm is looking for an Application Support Specialist (m/f/d) in Hong Kong. The role involves maintaining a high-performance index platform and acting as the first contact for business users. Candidates should have at least 3 years’ experience in technical support, strong knowledge of Linux and SQL, and excellent...