Trade and Clients Support Specialist

3 days ago

WorkFromHome, Hong Kong SAR China Harbridge Partners Limited Full time

Add expected salary to your profile for insights Job Title: Trade and Clients Support Specialist Location: Admiralty, Hong Kong Job Description & Responsibilities A Trade and Clients Support Specialist acts as a liaison to professional clients in the Asia-Pacific region, including broker‑dealers, hedge funds, investment managers, and proprietary trading groups. The goal is to build and maintain long-term client relationships through superior, high‑touch service while expanding our global product offering. Key Responsibilities: Respond to client inquiries via ticketing system, telephone, email, live chat. Investigate account management and trade‑related issues involving execution, order routing, trade busts, position liquidation, etc. Meet with institutional clients to identify their needs and introduce appropriate services and workflow solutions. Understand wide‑scale service issues at a detailed, technical level and make recommendations for process improvement. Required Qualifications and Skills Strong product knowledge across Equities, Options, Futures, FX, etc. Analytical self‑starter who takes ownership of projects and sees them through to completion. Excellent command of written and spoken English; Chinese (Mandarin) language skills highly preferred. Candidates with experience in dealing, middle/back office operations, compliance, electronic trading, and fund administration will be prioritized. Requirements Minimum 2 years of experience in a relevant field. HKSI Paper 1 (Type 1, 2, and 3), FINRA Series 7 license, or ability to obtain. Proficiency in Microsoft Word, Excel; experience with Bloomberg, UNIX, and/or general programming is a plus. Company Benefits & Perks Competitive salary, annual performance‑based bonus, and stock grants. Comprehensive health and welfare benefits, including medical, dental, specialist, and inpatient services. Generous annual leave package. Daily lunch provided in‑house with a fully stocked kitchen. Modern office setup with multi‑monitor arrangements. Excellent work‑life balance. Unique opportunity to gain exposure to global financial products, markets, and clientele. Opportunities for career progression and job scope expansion in a global company with a growing local presence. Hybrid work arrangement available. Please send an updated resume in English to our Managing Partner at ec(at)Harbridgepartners(dot)com Interested in this and other roles? Please send an updated resume in English to CV(@)harbridgepartners(dot)com Or contact – and ask for Terry Au, Edward Chen, Richard Liu, Cora Pang Harbridge Partners Limited Employment Agency License: 79129 #J-18808-Ljbffr

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