Client Support Specialist
3 days ago
Our client is a financial technology company for borderless businesses. Founded in 2014, their Global Account platform offers businesses of all sizes a single finance app for global growth. Features include multi-currency digital wallets, on-demand virtual bank accounts, worldwide payments, currency exchange, and instant Visa cards. We value innovative technology, user experience, and service. They are an ambitious and rapidly growing company led by an entrepreneurial and collaborative team. They offer their people an opportunity to be part of building a new financial services platform for a borderless world, and to learn and progress in a friendly, dynamic and multi-cultural environment. They are seeking an enthusiastic Client Support Specialist to join their world-class client service team in our head office in Hong Kong. This role leverages a dynamic hybrid work approach, with 4 days per week spent collaborating in-office to drive maximum productivity and innovation. Your role & responsibilities Onboarding new clients: assist new clients to understand how to use their Global Account and set them up for success. Communication across the business: communicate with the Compliance, Operations, Technology, and Marketing teams to convey client feedback and sentiments. Problem-solving and support: resolve client related issues with your own expertise and the help of the other members of our client's team. Your skills and experience Problem solving skills: candidates will be required to demonstrate the ability to autonomously solve problems as new products, processes, and clients are introduced to the platform. Ability to take responsibility: candidates need to have a personality type that embraces taking full responsibility for their tasks. Work ethic: enthusiastic, motivated, and proactive approach to work. Interpersonal skills: personable, approachable, and comfortable communicating with people from diverse cultures. Workflow management: ability to multi-task, prioritise and manage deadlines on a daily basis. Communication: Fluent English is required. University degree and two years experience in finance or customer service preferred. #J-18808-Ljbffr
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Trade and Clients Support Specialist
3 days ago
WorkFromHome, Hong Kong SAR China Harbridge Partners Limited Full timeAdd expected salary to your profile for insights Job Title: Trade and Clients Support Specialist Location: Admiralty, Hong Kong Job Description & Responsibilities A Trade and Clients Support Specialist acts as a liaison to professional clients in the Asia-Pacific region, including broker‑dealers, hedge funds, investment managers, and proprietary trading...
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APAC Trade
3 days ago
WorkFromHome, Hong Kong SAR China Interactive Brokers Group, Inc. Full timeA global financial services firm is seeking a Trade and Clients Support Specialist in Hong Kong to serve professional clients. This role involves responding to inquiries, investigating trade issues, and meeting with institutional clients to introduce services. Candidates should possess strong product knowledge in equities and trading, with excellent English...
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Institutional Trade
3 days ago
WorkFromHome, Hong Kong SAR China Harbridge Partners Limited Full timeA financial services firm based in Hong Kong is looking for a Trade and Clients Support Specialist to manage client relationships with broker-dealers and investment managers. This role involves responding to inquiries, investigating trade issues, and meeting with institutional clients. Candidates should have a strong knowledge of financial products,...
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Trade and Clients Support Specialist
3 days ago
WorkFromHome, Hong Kong SAR China Interactive Brokers Group, Inc. Full timeInteractive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting‑edge technology and client commitment. IBKR affiliates provide global electronic brokerage services...
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Client Services Specialist — FinTech Support
5 days ago
WorkFromHome, Hong Kong SAR China SS&C Full timeA leading financial services company in Hong Kong seeks a Client Services Specialist to provide high-level technical support. The role requires excellent English communication skills and a strong background in finance or accounting. Key responsibilities include resolving client inquiries, collaborating with team members, and maintaining detailed...
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WorkFromHome, Hong Kong SAR China SS&C Advent Full timeA global financial technology firm in Hong Kong is seeking a Client Support Specialist to provide top-tier technical support to Clients using their software solutions. This role requires a solid background in accounting and finance, Excellent communication skills, and the ability to work under pressure. The ideal candidate will be proactive, detail-oriented,...
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Client Services Specialist
5 days ago
WorkFromHome, Hong Kong SAR China SS&C Technologies Holdings Full timeJob Description Client Services Specialist Locations : Hong Kong | Hybrid Get To Know Us : SS&C Advent delivers financial technology solutions and services to financial services clients in the asset management, wealth management, and alternative investment space around the globe. Why You Will Love It Here! Flexibility : Hybrid Work Model and Business Casual...
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Global Client Success
3 days ago
WorkFromHome, Hong Kong SAR China ioTech Solutions Full timeA financial technology company in Hong Kong is seeking an enthusiastic Client Support Specialist to join their world-class client service team. This role allows for a hybrid work approach, spending 4 days in-office to maximize productivity. Responsibilities include onboarding clients, communicating feedback across teams, and problem-solving for client...
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Client Services Specialist
5 days ago
WorkFromHome, Hong Kong SAR China SS&C Full timeAs a leading financial services and healthcare technology company based on revenue SS&C is headquartered in Windsor Connecticut and has 27000 employees in 35 countries. Some 20000 financial services and healthcare organizations from the worlds largest companies to small and mid-market firms rely on SS&C for expertise scale and technology. Job Description...
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WorkFromHome, Hong Kong SAR China Invesco Full timeA global investment firm in Hong Kong is seeking a Product Specialist to support the Asia Equity Investment team. Responsibilities include handling client inquiries, updating product data, and collaborating with investment marketing. Candidates should have an undergraduate degree and 3-5 years' experience, ideally in equities research or client service....
