Deskside Support Lead — IT Operations

Responsibilities Provide on-site and deskside technical support for end-users, troubleshooting hardware, software, and peripheral issues on Windows/macOS devices. Perform hardware repairs, upgrades, installations, and IMACs (Installs, Moves, Adds, Changes) for desktops, laptops, printers, and conference room AV equipment. Diagnose and resolve network...

SW8405 |17 Nov 2022 Team Leader (Deskside Support)Perform on-site deskside support including IMAC, desktops and laptops installation, image cloning, Hardware/Software troubleshooting, follow-up action, coordination and escalation Good knowledge of Microsoft Windows operating systems technologies Provide technical support of daily deskside support and problem...

A leading recruitment firm in Hong Kong is seeking a Deskside Support Lead to manage a team of engineers providing end-user support. This role combines leadership and active technical involvement, ensuring smooth operations and adherence to service standards. Candidates should possess strong IT support experience, a background in Windows and Office 365, and...

As a Deskside Support Lead, you will be responsible for providing exceptional technical support and ensuring smooth IT operations within the organization. This role requires strong technical skills and the ability to effectively manage and resolve IT-related issues. Our client is a well-established entity in the Technology & Telecoms industry. As a large...

Deskside Support Lead (Windows, Office 365, endpoint) $30k The Deskside Support Lead will manage and support a team of four engineers (two deskside). This role combines leadership responsibilities with active technical involvement. The Lead will participate from the project transition stage through steady‑state operations, ensuring consistent service...

A technology service company in Hong Kong is seeking a skilled Technical Support Specialist to provide on-site and deskside support for end-users. Candidates should have over 3 years of experience and strong knowledge of Windows 10/11 and macOS. Key responsibilities include troubleshooting hardware/software issues, managing service requests, and assisting...

A tech consulting firm in Hong Kong is seeking a Senior Deskside Support Engineer. This position requires at least 5 years of experience in IT support. Responsibilities include providing technical support for desktop software, troubleshooting IT issues, and leading a small team. Ideal candidates should have solid communication skills, knowledge of AV...

SW8149 | 27 May 2021 Senior Deskside Support Responsibilities Perform level 2 troubleshooting support, back‑end support assisting level 1 support team Perform hardware support (PC, notebook, headset or printers) or other related Windows software including Adobe, anti‑virus and etc. Provide technical evaluation and recommend solutions, mainly on Microsoft...

A leading consulting firm in Hong Kong is looking for a Senior Deskside Support Engineer / Team Leader to provide technical support for internal users and lead a small team. The ideal candidate should have at least 5 years of experience in IT support, strong communication skills, and knowledge of various operating systems. This role offers a supportive work...

Deskside Support Lead 25k Michael Page – Join to apply for an exciting role in the Technology & Telecoms sector. About Our Client Our client is a well‑established entity in the Technology & Telecoms industry, committed to delivering innovative solutions and maintaining high standards in technology services. Job Description Lead, coordinate, and support a...