Technical Product Support

We are seeking a detail-oriented and technically proficient Product Support Specialist to join our Product Management team in Hong Kong HQ. This role serves as a crucial link between our customers, sales team, and product development team, providing expert technical support, coordinating new product samples, and conducting valuable market analysis. The ideal...

A technology service provider in Hong Kong is seeking a Network Support Technician to manage server and network infrastructure installation and maintenance. The ideal candidate will have 2-3 years of experience in network support, with hands-on skills in configuring switches and firewalls. Responsibilities include providing technical support for various...

Technical Business Analyst (Listed company) Collaborate with business stakeholders, IT teams, and subject matter experts (SMEs) to elicit, analyze, and document business requirements, end‑to‑end processes, and integration solutions, leveraging business analysis techniques such as requirements gathering, process mapping, and gap analysis. Investigate and...

Senior MacroSAN Storage Technical Support Specialist Provide expert-level technical support for the full range of MacroSAN storage products (SAN, NAS, Distributed, Object) to clients in Hong Kong and the Greater Bay Area. Lead initial deployment, system testing, and emergency troubleshooting with root cause analysis for critical issues Develop high-quality,...

A leading technology services provider in Hong Kong is seeking a Technical Manager/System Analyst for their Oracle ERP project. The ideal candidate will have over 5 years of experience in enterprise systems integration, including supervisory experience, and knowledge in various integration technologies. The role involves supporting technical design,...

Perform server and network infrastructure installation, deployment, maintenance, support and troubleshooting Provide technical support and planning on Internet, Intranet, Website, user application system, system software and hardware Provide on call support for production incidents and perform shift duties as required Job Requirement F.5 or above At least...

Technical Manager / System Analyst (Oracle EBS, Listed company) Support the end-to-end technical design, build and test of system integration solutions for the Oracle Enterprise Resource Planning (ERP) project. Liaise with ITSD colleagues under iERP and systems SMEs to document end-to-end system processes and integration solutions. Investigate and...

Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment. IBKR affiliates provide global electronic brokerage services...

As a Technical Consultant at our company, your primary focus will be on delivering effective cybersecurity solutions, assisting with product implementation, and ensuring customer satisfaction. The ideal candidate will have a deep understanding of cybersecurity technologies, industry best practices, and excellent communication skills. Job Responsibilities...

Product Technical Expert - Toys / Hardgoods Sourcing Work with Quality Manager to develop and implement quality management systems tailored to relevant product categories. Ensure these are constantly updated to reflect legislation changes. Ensure all suppliers are aware of standards for product testing, inspections and compliance. Complete/supervise factory...