Member Services

Responsibilities Serve as a liaison person to oversee the daily operation of Member Services Office and maintain a good relationship with members by answering enquiries and handling complaints efficiently and satisfactorily. Coordinate and communicate with various extra-departmental stakeholders to ensure a high level of customer satisfaction. Support and...

A hospitality recruitment firm in Hong Kong is seeking a Members Relations Officer to oversee daily member services and enhance guest experiences. The ideal candidate will have a Higher Diploma in Hospitality, along with at least one year of relevant experience. Strong communication skills in Cantonese and English are essential, with Mandarin as a bonus....

Responsibilities: Serve as a liaison person to oversee the daily operation of Member Services Office, including but not limited to engaging members, roster planning, budgeting and recruiting junior staff; Supervise a team of full-time and part-time staff in providing quality counter services; Maintain a good relationship with members by answering enquiries...

A community service organization in Hong Kong seeks a member services supervisor to oversee daily operations, engage with members, and lead a team of staff. The candidate should have a degree in Business Administration and at least 5 years of relevant experience, including supervisory responsibilities. Strong interpersonal skills and proficiency in English...

About the role Our Members’ journey is constant – from the first face they see in the lobby, to the time they spend in our Club spaces, or chatting with our Associates. Each of these interactions strengthens and shapes their Carlyle & Co. experience, and, as the Member Services Host of Carlyle & Co., you will play a crucial role in guiding these moments....

A fitness center in Hong Kong is seeking a customer service representative to provide exceptional service to members and users. Responsibilities include enrolling new members, assisting with queries, and managing telephone inquiries. Ideal candidates will have at least 1 year of customer service experience, preferably in the fitness industry, and a friendly,...

An established community service organization in Hong Kong is seeking a Member Services Supervisor to oversee daily operations and ensure excellent customer satisfaction. Candidates should have a degree preferably in Business Administration or Hospitality Management, with at least 3 years of related experience including supervisory roles. Proficiency in...

Assistant, Communications & External Affairs and Member Services The Law Society seeks applications from enthusiastic, competent and suitably qualified persons to fill the position of Assistant in the Communications & External Affairs and Member Services Department. Responsibilities Coordinate travel arrangements for Law Society representatives, including...

DIRECTOR OF COMMUNICATIONS & EXTERNAL AFFAIRS AND MEMBER SERVICES (Ref:... The Law Society of Hong Kong invites applications from high‑calibre candidates for the position of Director of Communications and External Affairs and Member Services. The appointee will lead the Communications and External Affairs and Member Services Department to organise events...

Assistant Director, Communications & External Affairs and Member Services The Law Society of Hong Kong invites applications from high‑calibre candidates for the position of Assistant Director, Communications & External Affairs and Member Services. The appointee will lead a small team to organise events and activities, and devise strategic and operational...